Restaurace Na Kotlářce — Restaurant in Prague

One of the worst experiences from restaurant lately. I've ordered from the lunch menu and almost half an hour afterwards (we were large group, so the time is sort of understandable) I was informed that they are out of the food I ordered. Then I got pork with mushrooms and rice. The meat was ok, but the rice was undercooked, so the overall experience from the food wasn't really good. Also, a few people from our group ordered burgers with fries and the waiter added mayo to our order without anyone asking for it, only later explaining it's really dry without it (but then why it is not part of that food to begin with, only to make it look cheaper because you have to pay for mayo in addition?). Also paying 180 for food from lunch menu and one beer is kind of a lot for this part of prague and the (lack of) service we got. I was especially disappointed because I visited different Bernard pubs in the past and I was generally quite happy with them, so it's a shame that they can't keep their level everywhere (I know it's not like same owner and everything, but I believe Bernard shoud demand some quality from all...

We had the worst experience. First, we waited so long. The waitresses seemed to be new and the organisation was really bad so there were three tables that waited more than 40mn to get their meals. Plus, we ordered a meal that was on their website menu, the grilled camembert with vegetables and I got a fried camembert with potatoes because they only had the noon offer... The waitress should have tell us. Second, the food was gross: my partner got some dry turkey with "ratatouille" that was actually just grilled vegetables that weren't even cooked enough. It's unfortunate because the terrace is really nice, it could have been a nice moment. We should have left without paying, it was a waste of time, money and pleasure... We'll...

I have been attending to this location for 20 years now. This restaurant used to have an excellent kitchen where you could eat perfect steak tips, pork, tenderloin or trout. Now: the "best" and most expensive dish consists of a mix of fries with beef and melted cheese. A salty doggie sludge altogether. In short: the food quality is reduced generally in a low mediocre quality in my opinion. The Czech traditional menu is still of some average quality. Good beer selection, clean toilets. The terrace has seen...