Stayed here for 3 nights during last week in August.|Staff was very helpful and courteous. Natalia at the reception spoke good English and had the patience to answer all my questions.|There are stairs, and a lift to get to the rooms.|The room was clean but seemed a bit stuffy, which was ok after I opened the window.|The room had a balcony but the access door to the balcony was sealed shut.|There was no air-conditioning in the room but it had a ceiling fan wich was a big help. Average temperature daytime temperature during our stay was 28 degrees c.|We had asked for a double room but it was in fact a twin, with beds pushed together.|The room was well equipped with a small fridge, electric kettle, tea making accessories. There was a wardrobe, and a small safe inside it. Safe wasn't complimentary.|However there was nothing to put our suitcase on.|Bathroom was big and clean. Shower was excellent. Had a hair dryer.|Room and bathroom were cleaned everyday. I don't know why but after the first clean they took away the towel for the feet, the one you use as a foot rug when coming out of the shower.|Dining area was in the basement and was quite big.|The lady who was managing the breakfast was very efficient. She managed it all single handedly.|Breakfast was very good. There was scrambled eggs, variety of bread, butter, jam, bacon, cheeses, cereal, yogurts, vegetables, tea, filter coffee, and a coffee machine.|The hotel is conveniently located. The tram, metro, and bus stations are only a 5 minutes walk.|There is mini market around the corner and it is open till late. Plenty of places for food and drink nearby.|Town (Old and New) are only 3-4 tram stops away.|All public transport is free for over 65s.|Taxi (Bolt) to airport was only £11.|Beer and wine can be ordered via room service but beer was 3€ at the hotel but 1€ from the market around the corner.|Wifi was good and free.|The whole hotel...
Read moreStayed here for 3 nights during last week in August. Staff was very helpful and courteous. Natalia at the reception spoke good English and had the patience to answer all my questions. There are stairs, and a lift to get to the rooms. The room was clean but seemed a bit stuffy, which was ok after I opened the window. The room had a balcony but the access door to the balcony was sealed shut. There was no air-conditioning in the room but it had a ceiling fan wich was a big help. Average temperature daytime temperature during our stay was 28 degrees c. We had asked for a double room but it was in fact a twin, with beds pushed together. The room was well equipped with a small fridge, electric kettle, tea making accessories. There was a wardrobe, and a small safe inside it. Safe wasn't complimentary. However there was nothing to put our suitcase on. Bathroom was big and clean. Shower was excellent. Had a hair dryer. Room and bathroom were cleaned everyday. I don't know why but after the first clean they took away the towel for the feet, the one you use as a foot rug when coming out of the shower. Dining area was in the basement and was quite big. The lady who was managing the breakfast was very efficient. She managed it all single handedly. Breakfast was very good. There was scrambled eggs, variety of bread, butter, jam, bacon, cheeses, cereal, yogurts, vegetables, tea, filter coffee, and a coffee machine. The hotel is conveniently located. The tram, metro, and bus stations are only a 5 minutes walk. There is mini market around the corner and it is open till late. Plenty of places for food and drink nearby. Town (Old and New) are only 3-4 tram stops away. All public transport is free for over 65s. Taxi (Bolt) to airport was only £11. Beer and wine can be ordered via room service but beer was 3€ at the hotel but 1€ from the market...
Read moreEnglish version:| |Before you book a stay in this hotel, please take the time to read my account my splendid experience!| |With a friend, I would have booked a stay from 06.09-08.09.2023 at Hotel Meda. Emphasis on would have!| |We made our booking on 26 December 2022 for a relatively affordable price of €104,04.| |On 27 June 2023, however, an incredibly pleasant surprise awaited us. (Exclusively) in Czech (thanks to Google Translate we know what the message contained), we were told that an error had occurred in the system and that our room (which we had already booked half a year ago) was now no longer available. Whether this could be related to the fact that the rooms were now offered for a significantly higher price shortly before our stay and possibly given to other bookers, I will leave open. Instead, we were offered to stay in another hotel - with a definitely less convenient location further away from the city centre - at no extra cost! Great!| |We refused and since this date (27 June 2023) I have been trying unsuccessfully to get a refund for my booking.| |As this inconvenience is on behalf of the hotel, one would expect considerable effort and assistance:|Either I received no response at all to my increased enquiries, or I could enjoy short messages like this one:|"Hello,|The price of the accomodation [sic!] will be refunded, please cancel the reservation here on Booking and send us your bank account number, IBAN and SWIFT code.|With regards|[...], Hotel Meda"|(09 June 2023)| |As a response, I noted that there would be a cancellation fee of €96.04 on Booking.com and that I would therefore - what a surprise! – rather not do so.| |Unfortunately, the messages that my request had been forwarded do not really improve the situation or matter either - when after more than a month I am still waiting for my refund after multiple enquiries and vain attempts.| |To all people who are contemplating booking a stay at this hotel: if you would like to be informed that your room is no longer available half a year after your booking, and you would love to invest a lot of time and effort in possibly somehow getting your money refunded - then let me assure you that you have found the perfect accommodation for you!| |Hopefully my review will both help you make the right decision and prevent you from finding yourselves in a similar situation.| |-| |Deutsche Version:| |Bevor ihr einen Aufenthalt in diesem Hotel bucht, nehmt euch bitte die Zeit meine Schilderung der Erfahrungen, die ich machen durfte, zu lesen!| |Mit einer Freundin hätte ich einen Aufenthalt vom 06.09-08.09.2023 im Hotel Meda gebucht. Betonung auf hätte!| |Unsere Buchung betätigten wir am 26.12.2022 für einen relativ erschwinglichen Preis von €104,04.| |Am 27.06.2023 erwartete uns jedoch eine höchst erfreuliche Überraschung. (Ausschließlich) auf tschechisch (dank dem Google-Übersetzer wissen wir, was die Nachricht beinhaltete) wurde uns mitgeteilt, dass ein Fehler im System aufgetreten sei und unser Zimmer (welche wir bereits seit einem halben Jahr reserviert hatten) nun nicht mehr zur Verfügung stehe. Ob dies mit der Tatsache zusammenhängen könnte, dass die Zimmer nun kurz vor unserem Aufenthalt für einen deutlich höheren Preis angeboten werden und eventuell an andere Bucher*innen gegeben wurden, lasse ich mal im Raum stehen. Stattdessen wurde uns angeboten in einem anderen Hotel - mit einer definitiv ungünstigeren Lage weiter entfernt vom Stadtzentrum - ohne Kostenaufschlag zu übernachten! Großartig!| |Dies lehnten wir jedoch ab uns seit diesem Datum 27.06. versuche ich erfolglos eine Rückerstattung für meine Buchung zu erhalten.|Da diese Unannehmlichkeiten auf der Seite des Hotels liegen, würde man sich doch dementsprechend bemühte Unterstützung erwarten:|Entweder erhielt ich auf mein vermehrtes Nachfragen garkeine Reaktion oder ich konnte mich kurz angebundener Nachrichten wie dieser erfreuen:| |"Hello,|The price of the accomodation [sic!] will be refunded, please cancel the reservation here on Booking and send us your bank account number, IBAN and SWIFT code.| |With regards|[...], Hotel Meda" (09.07.2023)| |Hierauf merkte ich nebenbei an, dass bei der Stornierung auf Booking.com Gebühren von €96,04 anfallen würden und ich dies dementsprechend - welch Überraschung! - lieber nicht tun möchte.| |Von der Mitteilung, dass mein Anliegen weitergeleitet worden sei, habe ich leider auch recht wenig, wenn ich nach nun über einem Monat immer noch nach vermehrtem Nachfragen und vergebenen Bemühungen auf meine Rückerstattung warte.| |An alle Personen, die mit dem Gedanken spielen, einen Aufenthalt in diesem Hotel zu buchen: wenn ihr gerne auch eventuell ein halbes Jahr nach eurer Buchung benachrichtigt werden möchtet, dass euer Zimmer nun nicht mehr zur Verfügung stehe und ihr unbedingt viel Zeit und Mühe darin investieren möchtet, euer Geld irgendwie vielleicht zurückerstattet zu bekommen - dann habt ihr hier die perfekte Unterkunft für euch gefunden!| |Hoffentlich hilft euch meine Bewertung die richtige Entscheidung zu treffen und verhindert, dass ihr in eine ähnliche...
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