Restaurace U Bansethů — Restaurant in Prague

Arrived there at 10:30 PM and asked for a table. The waiter behind the counter says okay, you can sit inside. He brings me a pint of beer and I ask for food. The guy rudely replies; The food is down at 10:00 and puts the beer on the table. Google information of the restaurant says the restaurant is open until 12:00 a.m. and this is not a bar. This is a restaurant so normally expectation is that the food would be served until closure. After I refuse to get the beer as I didn't ask for the bartender/ the server becomes hostile and threatens me and after me firmly refusing the beer he starts SWEARING at me. He shouts that you have to drink this or just pay for it and go. HE almost hit me. And after I refused to drink the beer and got up to get out, he gives me a finger sign! He picks up the beer, take you to the counter, smash it on the counter and start swearing again. Then goes to The entrance shows me the way out in a hostile way with another finger sign and bunch of more swears. Good luck with your experience there.

Answer to your response

Respons's tone speaks for itself (now they may change it. Gonna screenshot it for reference.

Why would I (as a Canadian) who were visiting prague and found out about restaurant through Mark Wein would wanna harm your business for no reason. Apparently the dude who were shouting at me didn't know I'm Canadian as he called me f... Italian and yes This incident happened to me. Being honest i visited your restaurant twice and this happened the second night. My first night experience was ok but still felt the staff aren't friendly at all but the second night...

Restaurace U Bansethů is a hidden gem in Prague that offers an authentic Czech dining experience. From the moment I arrived, they looked out for an English speaking staff, who came up and I got greeted by a friendly English-speaking waiter who made me feel welcome and helped me navigate the menu.

The restaurant's ambiance is cozy and traditional, with a warm and inviting atmosphere that makes you feel right at home. The service was prompt and attentive, ensuring that our glasses were always full and our questions were promptly answered.

The beer selection at U Bansethů is excellent, with a range of local brews to choose from. The highlight of our meal was the duck with stuffed potato, which was cooked to perfection and bursting with flavor. The portion sizes were generous, and every dish we ordered was delicious and beautifully presented.

Overall, Restaurace U Bansethů is a must-visit for anyone looking for a memorable Czech dining experience in Prague. The combination of great food, excellent service, and a welcoming atmosphere makes it a standout among the city's many dining options.

Prices and food quality is soo much better compared to many around main city center

Note It's Cash only and ATM is nearby. Also they do have washroom to be used by guests without...

Today we went with fews friends to U Bansethu to have some lunch. As soon we arrived they show us a sit where we should sit but without reply to our greetings, then after waiting few minutes they gave us the food menu ( Czech menu) fair enough, but when we ask to give us some help with the menu the waiter didn’t give us any help pretending didn’t speck english, so we couldn’t order, after the same waiter come back and very arrogant point few dishes in the menu! One of us stand up to ask more food and they let him wait over 5 minutes.The food was ok but even when we ask the bill they pretend we didn’t see us after 3 times we ask the bill we paid, quite expensive for the quality!! Very very bad service we were all...