Been here previously for drinks and enjoyed it.

Decided to bring my daughter for some food and a day out in Tivoli for her 12th birthday. We arrived about 10mins early for our booking reservation but were told the table was ready for us. We were brought to our table in the crowded restaurant where we were shoved, shoulder to shoulder, with the tables around us. 10 minutes later a waiter brought a flag to the table and ran off again. We waited 55 minutes, without speaking to another member of staff, waiting for a menu or even drinks. I can appreciate the restaurant was busy, but we tried again and again to get the attention of somebody who could take even a drinks order and give us the menu until they could eventually take our food order - but nothing!. After roughly an hour of waiting with no service, we left. I had specifically noted on the reservation that the booking was for her 12th Birthday. That was acknowledges by the staff by bringing the flag to the table. We sat for an hour, stuffed into our table where we needed the guests at the next table to stand up to allow us out, it was so tight. We sat for an hour, without so much as a glass of water or even an acknowledgement from the staff that we were still there. We sat for an hour and we didn't even get told "we're super busy, I'll get back to you asap". We sat for an hour, smiling and waving at staff as they served other tables, stood at the door chatting to each other or walked around aimlessly not serving anyone. We sat for an hour, then we left.

There are many. many other establishments available for food in Tivoli, and I look forward to trying them out next time. Not here