I arrived to a predominantly empty restaurant so I grab a table about 10 ft from a gaggle of service staff. My arrival does nothing to stop their gabbing and sat for several minutes waiting for a menu. Then a couple sat down at a table next to me. They looked local. A server immediately came to their table took there order and left. So I was left to hunt down a server to get a menu. Not impressed. I should I have just left...
Then I order and get my stuff.. I get my food in good time but they messed up my order. It was to be a beef burrito. It wasn't .. it was a fish burrito. I'm allergic to that.
Despite being clearly unhappy .. I had to spit out a mouthful of burrito .. no servers came around so I go to the bar. I wait at the bar. And wait. The gaggle of servers is still gabbing 10 a ft away .. finally one server stops by (not my original server.. another one serving the couple) and helps me out. The original server sat 10 ft away again looking at me busy talking to his fellow servers.
So I get my beef burrito. It's passable but I've had much much better and bigger for the price. After eating, I slowly savour my coke and wait for the bill. Then finish my coke. Then wait. Then I collect all the glasses etc.. and move them neatly into one spot in the table so they know I'm done. Then I wait. Then I take out my method of payment. Then I wait and wait..
Final I get up and make my way to the cash. I wait. I watch my original server gab with others while playing with some gardening shears. He pretends to shear a tourist as he walks by behind his back. How entertaining.
The total bill for a passable burrito that left me hungry and a coke - 500 pesos. You read that right. And you guessed it... A mandatory 10% tip on top of the 18% tax so it's actually a 12% tip for the wonderful service. And during the entire time I was there the gaggle of servers outnumbered the amount of customers. Making sense yet?
Anyway, driving back to my condo I get an uneasy feeling like I'm about to vomit. I rarely get that .. if ever. Luckily I don't and it subsides in a few hours. I have no idea if it was the beef burrito or biting into the fish one.
So .. those are the facts.
So how many stars would you give that experience?
Perhaps the owner/manager would like to respond how many stars they would...
Read moreVisited this restaurant as it is located just steps away from the resort we stayed in Bavaro. Besides being conveniently close to everything around the area, the neighborhood is safe as local residents and employees of the different hotels and restaurants have learned to protect and safeguard the visitors. The restaurant has great-tasty Mexican food, cocktails, soft drinks, liquor, wine, and a variety of local and imported beers. We went on vacation for a week with my wife and three daughters, two of them are vegan and that is why we went out to explore some options for everyone. The site is clean, musical videos on a big screen with a bar environment, nice open dining area off the street and you can even enjoy live music from the restaurant next door. Mario (from Venezuela) was our waiter, he did an awesome job, my daughters ordered the veggie burrito bowls and he customized it for them, all the food and drinks came out quickly, chips and salsas (beans, and two other mild and spicy salsas) were so good and he even brought us some more as we requested. Service is excellent and prices are according to what you get. All in all I recommend this casual restaurant if you want to walk around and try out a Mexican bite away from the buffet...
Read moreAVOID THIS PLACE!! Do yourself a favor and skip this restaurant AT ALL COST. Decided to try out this place soley for drinks and hookah since we already eaten dinner at another spot, I should've noticed the red flag immediately. This place was nearly empty, only an elderly couple at the bar, the waitresses busy on their phones and chatting. The DJ there playing fire music (which I actually appreciated) but still very empty? My group and I picked a table, ordered drinks and a hookah. Ordered a long Island and it tasted mediocre. Couldn't even finish it, had to order my next drink a mojito, tasted just as bad. The hookah was brought out almost immediately. My mistake was not asking for the price of the hookah, nor was it displayed anywhere in sight. After the two drinks and a two shots for the my boyfriend and I, with the hookah the bill brought to us was RIDICULOUS. $43 for ONE hookah is baffling and straight up insulting. When we asked the waitress about the price she said it was $2,500 pesos, roughly translating to $43.00 USD. Clearly this restaurant and the employees aim to charge you an arm and a leg for abismal drinks and even worse service!! WOULD NOT RECOMMEND TO ANYONE SAVE YOURSELF THE MONEY AND TAKE YOUR...
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