The location conditions are to be called excellent great presentation. The Easter brunch has been a great experience!
Considering the subject of the review, I may describe the cleanliness/appearance as well taken care off the location is clean and need.
Hospitality and friendliness are very important, consequently the service providers have a great contribution, I can state that hospitality and friendliness are well served.
Price-quality aspect ratios to be considered upon, I can say, considering the luxury location and the overwhelming amount of food.
Obtaining information is important which can be through signs referrals or communication. obtaining information is trough information at the front desk has been a pleasure.
Characteristics of locations are important characteristics which are prominent can be positive as well as negative. I can say those characteristics of The Kitchen have a wetly and luxury feeling.
We can say the objective of a visit is a positive experience, what positive experiences can be expected: Excellent food well prepared, many variations and different dishes available.
Not everything is perfect in this world what challenges or improvement opportunities can be expected: (note this is my personal opinion) Just a minor comment it would be great if staff should ask more often if drinks are wished.
This review as written is based on my personal experience. And may be different from what you will experience.
This review is written to contribute in informing you as visitor about the conditions and situation of the location.
I thank you for reading and hope the contribution will be appreciated by you.
Best regards Rob
(My review will not be modified upon the request of the concerned organization to get the better rating. Contacting me requesting a better review is not appreciated and will...
Read moreI do not know how this restaurant continue to operate with poor quality of food and service… french fries were served cold and bringing wrong food… and beef smells... I know the dining options are limited in Addis Ababa, but this place is awful considering this place is part of Hyatt hotel chain… This is a large scale restaurant within the hotel with many waitstaff running around. However, I do not understand why the manager himself serving food and dealing with individual customers when there are countless waitstaff at the restaurant. In fact, our table was not the only table that returned food to the kitchen for re-do while we were there. It was unfortunate that the quality of food and service have not improved since my last visit to this restaurant May 2023 which time the issues...
Read moreI'm on my way out after lunch. I'm writing a review for the first time in my life. Because I feel so bad. Now The kitchen restaurant service is the worst. It was a pleasure to come and I don't want to come again because of the service. I ordered 500ml of water twice, but they didn't bring it. After eating B.B.Q, I asked for a dessert, but they didn't bring it and I didn't feel good. In the end, I felt bad, so I didn't eat dessert. The table that came later than us had already brought food, but we usually have to call to bring it. We are Koreans, but it felt really racist, so I felt really bad. Can I do this in a...
Read more