Vietnamesisk restaurang Kim — Restaurant in Turku sub-region

I recently visited this Vietnamese restaurant for lunch and was disappointed by the service. The owner came across as unwelcoming from the start, which was surprising, but we went ahead and placed our orders.

One particular incident left a strong impression. Every table around us received a complimentary basket of rice chips, but our table did not. When I asked the owner about this, he said nothing and then eventually brought a basket with just a few chips. I felt this differential treatment was uncalled for, and it left me with a negative impression, as I couldn’t help but feel singled out.

The owner could benefit from embracing a more inclusive attitude and showing greater hospitality towards all customers. This experience was disappointing, and I hope the restaurant can improve its approach to customer service and create a welcoming environment...

Excelent food. I come from Hanoi, Vietnam and visited Turku with a Chilean friend. This restaurant is the only one we found opened on Sunday. Had some doubt at first, but when the bowl of phở came out, I'm convinced. This place offers the exact Vietnamese flavor and has better food than the average in Hanoi. They also use fresh beef instead of frozen, fresh noodle instead of dried. We had 2 phở, 2 gỏi cuốn and 2 chả giò, also coffee and tea. The total was 54euro and...

The service in the restaurant is rude, not friendly and welcoming at all. Basic customer service skills this man lacks. Food portion size is large which many people may appreciate. But the Thai food, taste adequate and the food was nothing what expected a phad Thai to be. I understand they are not Thai, they're vietnamese but if you serve Thai food would expect them to be able to make even adequate level taste way but the food was disappointing. Can't...