1/5 - Overpriced and Disappointing
Avoid this place if you value your time, money, or a decent meal. We had an absolutely terrible experience from start to finish.
The fondue was poorly made—oily, separated, and overcooked to the point where it burned and stuck to the bottom. No meat included, just bread and what essentially turned into a cheese-flavored oil soup. To top it off, they brought us the wrong fondue, and when we asked for a replacement, they outright refused unless we paid for a second one. We reluctantly ate what we were given.
The “vegetable platter” for €17 was laughable—some raw cucumber and carrot sticks that looked like they were thrown on the plate as an afterthought.
Service was absolutely horrendous. The waiter spilled leftover oil from the fondue onto my friend’s boot while clearing the table and barely apologized.
€67 for a fondue that was inedible and lacked any kind of care or quality, plus €17 for a few cut veggies, is a complete ripoff. This place thrives off its touristy location but delivers nothing of value.
Forgettable food, terrible service, and ridiculous prices. Do yourself a favor and find another restaurant—there are much better...
Read moreUnfortunately, our experience at this restaurant was not the best. We ordered raclette, requesting one portion for four people and another for two people, but instead, they brought us two portions for three people each, which was not what we asked for.
The biggest issue was that they did not bring the potatoes, which are an essential part of the dish. They arrived half an hour later, by which time we had already eaten most of the cheese, completely ruining the experience.
While the food was tasty, the organization and service were disappointing. For a restaurant specializing in raclette, such a mistake is unacceptable.
If you’re looking for a better experience, we recommend going to Le Tivoli, where we received a larger portion of cheese for two people than what we got...
Read moreThe ambience is great, very cosy, and the service is attentive. I was however disappointed by the quality of the fondue. Clearly they are not using the right cheese mix - the flavour is ok (and really just ok) but the texture is definitely off. You can see the cheese sinks to the bottom of the pan and is very “plastic”. there’s a lot of liquid on top - so the fondue is almost a soup). I don’t believe they are using low quality cheese as I saw comments in other reviews, just the wrong cheese, one that doesn’t melt well - which is odd given that it should be...
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