Baan Thai — Restaurant in Cognac

I loved this restaurant in the summer. So I decided to treat a friend and husband to a special meal. Sadly not to be. We arrived having booked for 7.30. We were seated and our order taken. Then we didn't see anyone for 1 hour and 10mins, fortunately we caught the eye of our server she apologises, and promptly brought 2 of the 3 drinks ordered. After a while they brought our main , so we asked for our starters. Which we finally got. Our water jug, was clearly empty which never got refilled our glasses removed when our starter was cleared, never asked if we would like another drink and then our reheated main meal arrived. We decided against a desert and coffee, when presented with our bill there was a short apology but no compensation offered. The food was very nice. So perhaps I shall revisit...

I have given this place multiple chances to get it right. The food is mediocre at best and there’s zero spice. They don’t even give you the option for spice. Service is abysmal. They all young and clearly have management oversight or training. They all act like they’re doing you a favor. Deliver the wrong order and don’t even apologize. It’s very rushed. And last time my companion was sick for several days after....

Excellent service and food. The restaurant has a lovely atmosphere. We went at lunchtime and I certainly recommend booking. Staff were very friendly and efficient. Food and drinks arrived very quickly but with sufficient time between courses. The food was excellent, well spiced but not spicy hot and very tasty. We will certainly go back....