Restaurant Dagsbourg — Restaurant in Colmar-Ribeauvillé

Avoid this restaurant. We went for lunch, a family of 3 (2 adults and a child).

We first were told they were full and turned away. A diner on his was out told us there were plenty of free tables inside, and when I went in to check, I was offered a table immediately by the owner.

We waited almost an hour for our food - first, our child’s pasta came out (45 mins after we were seated) and then came our orders. The table next to ours - a group of 5, also with a child - had been waiting for an hour already when we were served. When they saw us getting our food, they understandably got upset and complaint with the owner, who was quick to dismiss them saying that it was not her fault but the kitchen’s.

One of the diners got up and left and, when he saw the rest of the group was taking long to join him, he came back to find that the waiter was asking the group to pay for the food they were never served. He lost it and reacted badly by throwing water on the table. The owner ran to him, violently grabbed the glass bottle from his hands and was this close to breaking it on his head. All this while shouting, throwing water on the diners around her and with kids watching.

Some of us intervened to stop this squalid scene and the owner still failed to apologise, while her own waiters asked her to stop the squalor and leave.

My child (a 3 yo) was very shaken by it all.

Long story short: go have a lovely lunch elsewhere; there’s plenty of better options in town and you’ll save yourself unfriendliness, poor service and - worst case scenario - a scene by someone who should never have opened an establishment dealing with customers in the...

We visited this restaurant as a group of two adults and two children. It’s in a great location, the staff were genuinely friendly, and the food was very good — no complaints there.

But here's where things got a bit cheeky. The menu clearly advertised a kids’ option: pizza or Bolognese plus ice cream. So we ordered exactly that for the kids.

When it came time for dessert, we asked which ice cream was included — only to be told, with a straight face, that we hadn't technically ordered from the kids’ menu. Mind you, we were sitting there with two children and ordered the exact meals listed under “kids’ menu,” but apparently that wasn’t obvious enough. So they charged us adult prices for the kids' meals — and no ice cream, of course.

It was only about €6 more, and we paid without making a fuss. But really — is it worth playing games like that over a few euros? You risk losing goodwill (and getting reviews like this one) over something that should be obvious and easy to fix.

So, one star — not for the food or the staff, but for the sneaky little upsell. You got your €6 ( and your cream) I hope it...

Our experience could be better.

I asked for a glass of wine of their recommendation, and they brought a Pinot noir that it seemed to be open for way too long, since it was a bit acid. My wife ordered a lemonade but a sprite came, maybe it was a translation error, but I’ve included a picture of the menu.

We ordered a tarte flambee (flammkuchen) and a ravioli with salmon sauce. The tarte was a bit dry and the ravioli was ok. The service was a bit slow, there were not a lot of people in the restaurant and the food took some...