Amorino Gelato - Fontainebleau — Restaurant in Fontainebleau

Never again. Rude service has no place in business during these uncertain economic times. Went there with my family, the place was empty and after chosing our flavors we made the mistake of talking to the three people beyond the counter. “All orders are placed at the kiosk!” one barked and pointed to the three POS systems behind me. The employee then made a face to their colleagues like we were stupid in which they validated with eye rolls and laughs at the moronic family that thought they could place their order verbally. I know a lot of chains are reverting to this kind of automated customer service but it cheapens the experience like I’m buying a train ticket, lacks logic when the place is empty and staffed with three people and so we will now go to independently-owned gelato cafes in Fontainebleau that don’t require machines. Attitude remains to be seen but I’ll...

Thanks for your reply regarding my comment, yes I know amorino gelato from many different areas such as Les sable d’olonne. First of all order in the screen in Fontainebleau shocked me! Come on man, I’m not in macdo ! When I got my order Affagato café gourmand and latte gianduja to eat in on the cartons on goblets!! I was like that’s not possible!! Seriously I like to see the layers of my café gourmand isn’t it ? I have enjoyed it anyway but not my eyes… I guess someone else thought the same way as I...

The ice cream is the best, and I think the service just is what it is- The poor girls working there were obviously understaffed yet most of the families/ tourists who came in saw that there's this HUGE line and then think for some reason THEY will be served before everyone else, and made nasty comments to the girls doing back-breaking work in that tiny work area in 100 degree heat to get us that delicious ice cream. I think the kids working there need a raise, and the adults who comment here...