My experience at Bellota was incredibly upsetting. Like many others, I encountered a rigid and hostile environment. I informed the cashier that I intended to dine in and purchased a drink and a snack. I then explained that I would be stepping out briefly to the convenience store across the walkway to purchase a main meal, as Bellota's only entrée options were pork products, which I cannot consume due to religious beliefs.
Upon my return, with both my external food and the drink I had purchased from Bellota, I was immediately and aggressively confronted by the staff. They screamed at me in front of multiple customers and bystanders. I just wanted to enjoy my non-pork meal alongside the items I had purchased from their establishment. Instead, I was ganged up on and publicly humiliated.
The staff's behavior was vile and completely unprofessional. This establishment's policies and the way they are enforced are discriminatory and...
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What a joke. Make sure you pick your own sandwich, otherwise the waiter will give you the one with the most fat (in the Paletilla sandwich) with barely ham to taste (FOR +13EUROS!!!)
SERVICE Besides the over-priced products, the waiter did NOT ask me if I wanted to sit down in the bar before charging me. When I asked if there was a spot available, he said: oh, no, you have to go upstairs because I have not charged you to eat here (apparently you have to pay an extra euro is you want to sit). When I told him he did not ask me anything before paying, he said: too late.
WHAT?? Year 2023,...
Read moreWorst service EVER from their female waitresses and their manager. We bought food and drinks from here only to be rudely yelled in front of other customers that we were not able to sit in their area. What restaurant doesn’t let you sit at the restaurant where you just ordered and paid for food and drinks from? Apparently, they have a service fee for their sit down bar, so we even asked them to charge it to us so we could sit down and the manager refused. Only when we asked for our money back did she offer to sit us down. We decided to dine somewhere else where customer...
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