PAUL — Restaurant in Meaux

In terminal 2 M, there was two lines and I was in the left lane as a man was being helped. I went over to a wall where there was an ad for a menu there that interested me. Then I walked back to my lane. Then the man left and no one was there to help. So I asked if there was anyone helping. The employees told me that the line is closed. So I went to the back of the other line. The casher was rude and gave me an attitude. She did not wait for me to choose what I wanted but in French helped all the customers behind me. So I asked her to call the supervisor and I was still waiting in line and she continued to help the customer in the line. When all the other customers were helped and when I kept on asking for the supervisor another employee asked me what I wanted without apologizing. What kind of business ethic is this? I asked the other employee that I will order as soon as the misconduct employee apologizes. Both of the employees were teaming up and were being rude and demanding to make an order. The other employee said that she has no time and if I do not make an order she is done with me. Are French people Barbarians...

GOOD SERVICE ! My wife and I had just arrived here after our long 10 hour flight from Seattle, WA. We thankfully had a very short layover before our next flight to Naples, Italy in 30 minutes. OH NO ! In fact we were both feeling pretty beat up after getting up at 4am to catch a 3 hour flight to Seattle, CA at 9.30am at John Wayne Airport in Santa Ana, CA then a 6 hour layover at Seattle Airport before our 10 hour flight to Paris....and no sleep. I had time to grab some light food to nibble on during our 2 hour plus flight to Naples, Italy. This cafe seemed to be popular....it was pretty much the only choice near our departure gate in this terminal so I bought a Chocolate Almond Croissant and a Chocolate Chip / Macadamia Nut Cookie. I noticed their fresh made baguette sandwiches looks very appetizing....I mentioned this to my wife. And our munchies tasted pretty decent after we were in the air. We made a vow to buy baguette sandwiches and other munchies ( instead of eating terrible airline food ) at a Paul cafe when we head home from Paris in 3 weeks time. WE CAN'T WAIT FOR OUR 3 WEEK...

Situation ws the following: I make my order at the screen in front of the entry and pay it. After a couple of minutes of waiting a lady from the kitched calls my name and tells me that they actually do not have what I ordered and paid at the screen, and I should chose something else. I am telling her that I do not want something else, if they don't have what I paid then I only want my mony back. She is telling me that it is not possible and I have to take something else. I am telling her that taht's not normal, I do not want something else. At that moment the guy from the cashies jump in on a very aggresive and unpolite manner, asking me why am I complaining... I am telling him that in case that they don't want to give my money back I am just leaving... loaughing on my back while leaving... Considering the constant low ratings these people get, makes me think that the cool guy from the cashier was the manager of...