L'ATELIER ARTISAN CRÊPIER BERCY — Restaurant in Paris

I was there a 2 weeks ago, on a Sunday. Very good food very good service. But..we had an issue: a glass of water exploded in the hands of my 6 year old child. Luckily she was not cut, but I was because I was sitting just in front. A small piece of glass cut my right arm. There was blood, it was messy, but the waitress was very nice and helped and cleaned everything and brought us new coffee and drinks. It was nothing serious but it could have been. I would like to bring to the attention of the owner of the place to change those glasses. I am not sure, bit I think the explosion was due to the difference of temperature of the glass -coming out of the dish washer- and the cold water. Or it could be the quality of the glass? I don't know. The fact is that this is very dangerous. A piece of glass could have cut my face, my eyes or my child's. So...please...take this seriously for the sake of your clients and your employees sake as well, before anything bad...

I personally do not recommend this place,

The service was extremely long, I get its rush hour, but it shouldn't take around 1h45min (for a table of 6) to order and get both the salty and sweet crêpes. The order was messed up twice, there were quite a bit of small flies, 2 at the start ended up with like 5 of them flying around our table while we were eating. The person in charge(from what I could guess) rudely asked us if we were done eating, and it felt like he was like, "pay and get out."

Don't even get me started on the food, the salty crêpe I got was a salmon tatare with potatoes and a crème, somehow it felt like they were only allowed to use 1 potato for the whole crêpe? I had some bites where it was just sauce... however, the desert crêpe with the chestnut cream was very good.

I do feel the pricing was a little on the expensive side. But if the ingredients are fresh and the crêpes are made daily, then...

We understand that we as tourist can’t expect to have everyone speaking English when we are the ones visiting a foreign country but this services was just not it. We first made sure that the waiteress who only speaks french understood what we wanted and she repeated it, checking it in to her device. Then after 20 minutes the table who came after us got their food. She talks to them in french and asked again what we had because she forget it or something like that. Mistakes happen but after another 30 minutes we still did not have our food while everyone around us got it. The same table next to us advised us to go and we did. We don‘t know if it was just a communication problem or something else but we were really sad after reading all these nice reviews and not having a great...