Le Oken — Restaurant in Paris

I don’t usually go out of my way to give bad reviews but this is a must. Service was the worst I have experienced in my life. Waiters were absolutely rude. Beware of NICOLAS, the waiter with a manbun and arm tattoos. I ordered an omelette that is supposed to come with herb and ham, it came plain. I don’t know if this is French culture or what but when probed about my ham and herbs, Nicolas and another waiter gave the excuse that I did not ask for them to include it and that they did not know if I was allergic to ham or not. (If you wanted to know my allergy you would have asked at the start, like any normal waiter would.) MIND YOU ham and herbs were indeed mentioned in the menu description of the item. Additionally, all our hot chocolates did not come with cream (as described in the menu) despite the other tables having a boat load of cream.

At this point I was already done, but what to do, just move on right? No. This waiter did not relent.

Here’s more stuff that happened: Rudely cleared a plate i’m not done with. When clearing a plate, he dropped a wet spoon on me, and DID NOT apologise, just gave a shrug and smirk. For payment, he was impatient and aggressively shoved the card reader onto my phone. Should be me placing the phone onto the reader right? How rude.

Whoever who is the owner of this place, should fire him. Who knows how many other non-French people are receiving this...

A group had dinner here last night Having worked in hospitality my whole life I wouldn't even give this 1 star . Thr manager needs replacing asap and a rash course in customer service. The food Both steaks extremely under cooked sent them back came back my piece was inedible fatty and just gross. Deserts left on a waste table for 10 mins numerous waiters walking by it leaving over placing dirty dishes next too mind you we where right next to this table put it in front of who ordered it, trying to order anything was ignored numerous times. Eventually my Crepes came thr whole rim of the plate covered in finger marks disgusting. We told the manager to amend the check He sent a waiter over who argued with us then the manager shouting at us rolling his eyes at our complaints then held one of us there till the rest of the bill was paid. One waiter blocked me in with his body Avoid this place at all costs . The manager should have rectified this whole horrible experience buy he just...

If a restaurant's waiters skin a “tourist” just because they speak English, the restaurant will only lose more loyal customers. I often come here for afternoon tea, however today I decided to have dinner here. When ordering, I repeatedly emphasized that I only wanted the regular,normal,ordinary water. However, the waiter brought an opened Vittel and poured it into my cup, directly without any ask. I don’t have any chance to confirm, and because Without seeing him open the bottle, I can’t make sure whether it was just a recycling bottle with the regular water. However, when I got the bill, it all became clear. I paid 7 euros for a “regular water”! I didn't argue on the spot in restaurant because I was in a hurry. But I think it’s necessary to let more people know this situation. Your self-righteous cleverness makes me feel bad! Once the trust is broken, it cannot be restored. Though I still lived in this area, I would not go to this...