Me and my boyfriend came here as I had terrible indigestion and desperately needed to go to the bathroom. We ended up getting drinks as the toilets are only for customer use, which is completely fair. We ended up leaving after to watch a football game as I started feeling very sick again and went back to this bar to go to the bathroom, as we had just been there and thus been customers. I started feeling incredibly faint, however as soon as I made my way to the bathrooms one of the workers (maybe the manager) came up to me and told me to leave the restaurant as I was not a customer. I told him I had just been here and had a drink, while pointing to the waiter that had just served us, but that I just wanted to briefly go to the bathroom because I felt like I was about to faint. He told me in the most rude and disrespectful way to tell that to the bar next door and threw me out. I immediately threw up in front of the restaurant for everyone to see. I genuinely thank that man for the most humiliating and atrocious customer service experience I have ever had. I have never felt so belittled and made fun of in my life. I cannot comment on the food or drinks as much, but when it comes to customer service and general compassion, do...
Read moreThere is a very strange waiter who is rather aggressive and unpleasant. I hope they remove him, because my experience with this place made me not want to return. He approached me aggressively when I was looking for a table. I couldn't believe based on his appearance and attitude that he worked there so I ignored him and assumed he's a street beggar trying to hustle me. Upon politely asking him to leave me alone, he started becoming even more aggressive. He followed me inside and then told me he works here and because I did not entertain him earlier he will make sure I don't get a table. I ignored him once more and spoke to the other staff. After getting a table he has the audacity to come and lecture me that I am rude. No concern or reflection on his own behaviour which led me to ignore him for the sake...
Read moreThere are a few key elements to having a high review score for a restaurant, bar, brasserie, etc... For me that includes staff that give the appearance (even if it's not true) that they like their job and or they appreciate your investment of time and money at their place of business. At Martin you don't get that feeling, rather you have the feeling that due to the volume of customers that they couldn't really care if you stayed or you left.
This is one of those places as well that doesn't have a great location so if you're reading this and debating as to whether you should stop in, I'd suggest you keep walking and make your way either to republic or in the other direction towards Fils...
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