Maybe we are unlucky; but I hv to say that this is the worse meal in our 23 days European trip across Portugal, Spain and France.
We ordered the Tuna Tataki which was, to be fair, above average at maybe 6/10....
the pork ribs, which the menu claimed to hv been braised for 4 hours, is rough n fibrous; it gets harder as you chew on. The quality of the pork n the preparation process is at best amateurish. I'd give it 3/10.
Then comes the €110 Cote du Beauf......OMG OMG OMG.....this has got to be the most unbelievably worse piece of carcass ever presented for human consumption
First n foremost, the meat was a bad cut from a less than prime specimen.
Secondly, medium was my request but not only was it more than medium well when presented, but the cook (I couldn't bring myself to address him/her/them as chef) sliced and unnecessarily re-grill over charcoal fire again....OMG my heart skipped a beat when the the 1.5kg carcass was presented. (Take a close look at my unedited photos and weep with me)....
Thirdly, which is totally inexcusable.....the whole pieces of 1.5kg was over-charred to the level of bitterness that was so apparent, even my most forgiving granny would have frowned at it.....I can't bring myself to rate this, but out of fairness, it's at most a 1/10
Finally, other than the male maitre d', who was at least friendly, the rest of the crew from waiter/waitress to bartender who prepare my bottle of wine to the Boss(I assume) n cooks were basically nonchalant and cold to the guests.
My advise....DON'T WASTE YOUR TIME, MONEY & YOUR LIFE's QUOTA ON BEEF AT THIS RESTAURANT
Final note: plenty of great Cote du Beauf, Tomakawks or T-bone 1.5kg in Paris Bordeaux, Barritz, Barcelona n Madrid.....even cities that are more famous with the seafood than meat, like San Sebastian n Bilbao, crafted a much better Beauf than this...
Read moreI recently visited The Grill Room restaurant, and unfortunately, I had a disappointing experience. The steak I ordered was incredibly chewy and had a lot of connective tissues in it, making it impossible to cut with a steak knife. I was hoping for a juicy, tender steak, but it was far from it.
To make matters worse, the side dishes that came with the steak were served cold. I found this to be a significant letdown as the sides should be served hot to complement the main dish.
Furthermore, the service quality was subpar. We had to remind the staff multiple times about the wine bottle we ordered, which arrived after our food. This lack of attention to detail and poor service quality was disappointing.
In addition to the issues I mentioned earlier, I must also add that when I brought these concerns to the waiter's attention, he responded by telling me that "this is how it's supposed to be." As an experienced steak enthusiast, I know what a good medium steak should taste like, and unfortunately, the one I had at The Grill Room fell short of my expectations.
It was disappointing to hear the waiter's dismissive response to my concerns, as it showed a lack of interest in addressing and rectifying the issue.
My experience at The Grill Room restaurant was not up to my expectations. The quality of the steak, the temperature of the sides, and the service quality all fell short. As a result, I would hesitate to recommend this restaurant to others and would suggest that they look elsewhere for a better...
Read moreWe had a very rude and sarcastic waitress. This woman made it clear in her face when something bothered her. First of all, she kept pushing us to order when my friend and I were just talking and catching up. Mind you this was just the first 10-15 minutes and the waitress literally came back the second time saying when are you guys going to order? Then she made sarcastic comments about our food choices, and why we chose them. Then my friend got the tuna, which was definitely expired and old. It had a bad smell to it so we asked to take it back. The waitress gave us attitude and didn’t even apologize. Her defensive response was everyone tried it in the kitchen and it smelled fine. We hope no one gets food poisoning tomorrow. When we ask for the check, she just came with the machine right pay and leave. We had a question about the bill because we thought our bottle of wine was cheaper and she didn’t she didn’t try to explain nicely she gave me attitude once again. The food was OK, but honestly drenched in oil or mayonnaise. I got the Caesar salad, which was probably just as heavy as a steak. My friend had the beef tartare and it wasn’t the best. The interior of the restaurant is cozy but they need to work on their service. The bartender is really nice but I don’t think he understood English or French. In the end, we asked him to have a drink, and he forgot our order. So we just left because we were pretty tired of the service...
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