YŪJŌ RAMEN ラーメン屋 TOULOUSE — Restaurant in Toulouse

We found tissue with lipstick in the ramen, and the attitude of the male server wasn’t right on that occasion. Not only did they not apologize, but they also seemed too bothered to change the ramen. When we asked for a replacement, the new ramen came out really salty and tasted different from the same ramen. I guess they make it salty on purpose. I couldn't eat it and yet had to pay the full price.

Came here with high spirits to share food with friends, but that tissue thing totally ruined the mood and my appetite. After this incident, I really doubt the sanitation of this place.

They said the tissues didn't come from them. I'm not sure where they're implying it came from, but I guess they should check their cameras. And thing is we told lady about tissue before she went back to kitchen which means exactly after she placed the food. The tissues definitely came with the food. We were seating in hall not near contour and you are more than welcome to check camera or something that things comes with food. As owner instead of lying i guess its better to really took care of hygiene of place. I don't know who could still have an appetite after seeing this. Would you eat that after seeing that? That's the issue and how would you explain different taste of same food?

And no it's not about payment, I am expecting to pay when i go to restaurant with friends, what i am not expecting is tissue and people who lying about it even though i have picture and told then before even they reach kitchen back. As for payment thing, i suggested that maybe thats how things would handled in Asia instead of just imitating Japanese interior I thought you might want to introduce some culture as well!

Instead of shamelessly lying and defending yourselves, a simple apology would be appreciated.

Nous avons trouvé un mouchoir en papier avec du rouge à lèvres dans les ramen, et l'attitude du serveur était inadéquate. Non seulement ils ne se sont pas excusés, mais ils semblaient trop préoccupés pour changer les ramen. Lorsque nous en avons demandé un autre, le nouveau ramen est arrivé très salé et avait un goût différent du précédent. Je suppose qu'ils le...

We visited the Yujo Ramen because we wanted to have a nice meal together in place which isnt far away from Capitol. They gave us 2 places just in the middle of the restaurant - extremly cold place, they kept the back window behind our backs open-we are in the middle of winter 😤🤦‍♀️. We must kept our jackets...👎 I order the ramen with pork. My friend order the Rice with egg omelette and deep fried pork. They didnt served us at the same time, so i wait that my friend has his meal as we wanted to eat together - this is a concept of the restaurant when we come to eat as à couple 😉 . Or you let us now, if there is some problem with the timing.👎 His meal came 15 min later...mine was already cold.👎 The pasta in my ramen wasnt cooked - it was still raw and not so much tasty (about the taste i can understand you cannot satisfate everybody, but how to cook properly pasta - you should know it ,)))🤦‍♀️🤦‍♀️.👎 the hygiène...well i will let u see by yourself =D 👎 ...

And at the end they asked us openly TIPS 😄🤦‍♀️.👎

The only positive point was the décoration =D, but its not worthy if u are hungry,))) ...

We dont recomende the place. Toulouse has plenty of warm, clean restaurants, with better food and deffinitly more...

I used to like this restaurant. The sweet grilled portobello mushroom was the highlight of my experience. Now it isn't sweet anymore and tastes quite bad, actually. I don't know why they changed the recipe. Apart from that : this was the first time I went physically to the restaurant. If you're one or 2 people, you have to sit on the bar, even if all the tables remain empty, which ends up being very uncomfortable. Another bad part of my experience (apart from the mushrooms) was that I had to ask at least 3 times to have my water bottle. Food took way too long to be done, and I could tell the staff was super tired and overwhelmed by the amount of work. I truly hope they find something better for themselves in the future. A few minutes after leaving the restaurant I felt sick to my stomach and had to run back home... So, in short: you wait way to long to eat a food that is not as good as it used to be, in an environment that is pretty uncomfortable to fall ill right afterwards. I can't really...