Riffelmacher Conditorei-Café-Eiscreme — Restaurant in Bamberg

Maalesef bu cafeye kahve içmek için oturduk ve gelen garsona kahvelerimizi ingilizce sipariş ettik bize Almanca birşeyler söyleyerek ayrıldı masadan. Tatlı da sipariş edecektik ancak garsonun iyi ingilizce bilmediğini düşündük ve aynı zamanda dondurmada satan işletmeden dondurmalarımızı aldık, kahvelerimizi bekliyorduk. Bir süre sonra garson beyefendi geldi ve bize yine Almanca birşeyler söylemeye başladı. Kahveleri bize vermiyordu. Sonra ise ingilizce bilmediğini düşündüğümüz bu beyefendi ingilizce konuşmaya başladı ve kabul edilemez tavırlar ile bir çok kişinin olduğu yerde bize çıkışmaya başladı, bizi masadan kaldırmak istedi. Biz ne olduğunu anlamaya çalışırken bize dondurmanın take away olduğunu ve kahve sipariş etmemize rağmen burada oturamayacağımızı söyledi. Cafe’nin içerisine girip garsonun kabalığından bahsettiğimizde ise aynı kabalığı içerideki hanımefendiden de görmüş olduk. Kısaca hala kendilerini herkesin üstünde gören ‘üstün ırk’ düşüncesini taşıdıklarını bir kere daha teyit etmiş olduk. Dünyanın bir çok ülkesini gezmiş biri olarak ilk defa bu şekilde bir muamele ile karşılaştım. Kendilerini müşterilerden üstün gören bu işletmeye gitmeyin ki Bamberg gibi bir güzellikten sonra sinirleriniz bozulmasın.

Unfortunately, we sat at this café to have a coffee and ordered our drinks in English. The waiter responded in German and left the table. We were also planning to order dessert, but we assumed the waiter didn’t speak English well, so we went to the part of the establishment that also sells ice cream and got our ice creams there, while waiting for our coffees.

After a while, the waiter came back and again started saying something in German. He refused to serve us the coffees. Then, surprisingly, the same gentleman we thought didn't speak English started speaking English and began confronting us in an unacceptable manner in front of many people, trying to force us to leave the table. While we were trying to understand what was happening, he told us that since we had take-away ice cream, we couldn't sit there—even though we had ordered coffee.

When we went inside the café to mention the waiter’s rudeness, we were met with the same attitude by the lady inside. In short, we were once again reminded of that outdated 'superior race' mentality, where some people still see themselves above others.

As someone who has traveled to many countries around the world, this was the first time I experienced such treatment. I highly recommend avoiding this place, where the staff clearly see themselves as superior to their customers—you don’t want to ruin your mood after enjoying a beautiful place...

Naja was soll ich sagen. Ich wünschte ich wäre einfach nicht an dieser Eisdiele stehen geblieben, aber ich will fair bleiben. Es spricht nichts gegen das Eis, aber auch nichts dafür. Eine durchschnittliche Eisdiele. Die Preise entsprechend Bamberger Innenstadt. Wir haben uns ein Eis geholt und hingesetzt, so wie ich es schon mein ganzes Leben hier in der Umgebung mache. Wir waren mit einem 1,5 jährigen unterwegs, der natürlich noch Unterstützung bei seiner Kugel brauchte, was einfach nur im Sitzen möglich ist. Die Eisdiele war innen komplett leer und außen waren noch viele Plätze frei. Trotzdem kam nach kurzer Zeit eine Mitarbeiterin, die uns kurz und knapp weggescheucht hat. Denn wir hatten am Schalter und nicht an den Tischen bestellt, weshalb wir die Servicegebühren nicht bezahlt haben. Ich kenne das überhaupt nicht so, dass man in Deutschland für sein Gedeck extra zahlt. Aber das wäre kein Problem gewesen, wir hätten die Differenz gezahlt oder auch noch eine Kugel an den Tisch bestellt. Allerdings war sie nicht interessiert eine Lösung zu finden und war direkt verschwunden. Dafür hatte der Mann, welcher alleine an einem Platz saß ein wenig Lust den Frust über sein Leben mit uns zu teilen und zu stänkern, dafür kann die Eisdiele natürlich nichts, hat aber das Erlebnis nicht schöner gemacht.

Die Eisdiele um die Ecke hat uns dann für ein Schokoeis im Wert von 2,50 Euro aufgenommen. Ich halte also fest, bei einer anderen Eisdiele, die voller war, durften wir uns für 2,50 mit dem Eis einer anderen Eisdiele hinsetzen. Während wir hier 12 Euro gezahlt haben und keine 10 Minuten dem Kleinkind sein Eis geben dürfen? Bzw. nicht einmal versucht wird eine Lösung mit seinen Kunden zu finden? Ich mag es nicht wenn man zu sehr den Kunden raushängen lässt, allerdings hat mich das wirklich enttäuscht. Deshalb Never again und danke für...

Absolutely horrible experience. Went to take my three year-old for ice cream on a crowded Friday afternoon. There was a small spot out front which looked like a great spot to put the bikes for two minutes while we grabbed the ice cream. There were no signs to say that it wasn’t allowed.

The worker came out and angrily shouted at us “ Not for a second! Very, very bad!” Sadly, this is a fairly typical way to treat customers around here.

Spend your...