I am deeply disappointed to share my recent experience at this restaurant, a place my wife, brother-in-law, and I have frequented for the past six years. Our visit today was marred by shockingly inappropriate behaviour from the main staff, a middle aged man who was okay for the past 6 years.

During our meal, the main server, a male staff, confronted my wife with an incredibly rude inquiry about why we did not leave a tip. This was not only unexpected but completely uncalled for. We have always been generous patrons, often rounding up our bills. Even during the difficult times of COVID-19 when we supported the establishment through numerous takeaways.

Our loyalty as regular customers, visiting monthly for several years, has apparently lost its value. The quality of the food has remained excellent, but the service etiquette has drastically plummeted. If tipping is a requirement, it should be clearly stated on the menu. This is not the United States where tipping is customary. The audacity to single out my wife for this questioning is particularly upsetting.

In response, I personally returned to the restaurant, leaving a 10 euro tip on our 60 euro meal, and made it clear that we will no longer patronize this establishment. The beautiful memories we had of this place have been irreparably tarnished by this incident. I will also be advising my friends to avoid this restaurant. Such behavior towards customers is unacceptable and unprofessional.