Emma Pea — Restaurant in Berlin

We will never return to this restaurant. The waitress was so incredibly rude and had such a bad attitude, that I recommend she either takes some lessons in customer service or enters another more suitable industry. We went into this restaurant feeling good and left as soon as we could, desperate to leave, due to her super bad energy. We would expect more from a vegan restaurant. We have been travelling around Europe and have seen nothing like this. The vegan burger was served on a bun which crumbled as you ate it, thus seeming stale to us. The burger patty also fell apart as we ate it. We walked in with two bottles of water. We were scolded by the waitress about the drinks. We put them away, but when we moved tables my partner forgot and left his small water bottle on the new table. The waitress told him to remove it from the table in an extremely nasty and unprofessional manner. At that point we regretted not leaving. As we are travellers, we need to carry around our water bottles. Most cafes provide free water. It was not about the message being delivered, but the disdainful, abrasive and frankly rude manner in which it was delivered. It is actually possible to be nice to your customers, but this waitress just didn’t have that type of personality and it was really jarring to be around. My partner hated the sloppy, overcooked vegetables on the burger. We had to move away from the smoky smell of oil coming from the kitchen. Big fail for Emma Pea from us. We certainly would not recommend this place. We’ve been to a lot of vegetarian and vegan restaurants around the world and this was unequivocally our worst experience....

I loved our visit here! The food was great, and the waitress who served us was super friendly and helpful (such great customer service is super rare in Berlin).

I will definitely visit again. I had the Beast Burger this time, and the hummus plate, they were great, but next time I would try the vegan Mac and Cheese (another reviewer describes it as the best vegan mac and cheese they ever had), and I would also get the black forest cake, as there was none left tonight and it would be great to try it.

Thank you very much to Emma Pea for a lovely evening with great food and great service.

Update - Went again last night, and had exactly the same level of experience, but with another guy server. Great place, one of the best in Berlin in my opinion, I really can't understand why it's not even busier and more...

The burger I was served had a perfectly cooked fried tofu patty with a really delicious peanut sauce. It had fresh cucumber slices and green onions on a homemade bun with seeds--a fun reincarnation of Thai peanut noodles. But the real star of the show was the fries: cut into large thin slices, served warm, soft but solid. And they came with the most excellent and spicy mayo dipping sauce. They had a bit more salt than I would've liked, but overall really really good. I'd go back here to try other things on the menu as well because they had a strong homemade/wholesome-and-satisfying theme and are located in such a cool/artsy area surrounded by colorfully...