Route 66 Diner — Restaurant in Berlin

A review for wheelchair users especially: Firstly, before I even went there, I made sure they had a 1.disabled entrance 2. a disabled toilet. They say they do, not only on their google listing, but on their website. They don't. When you enter the "diner", you are greeted by miserable staff and a giant step that then leads to the said disabled toilet.

They wanted me to stay on the level by the door, where there were a few booths just to avoid having to help me down I'd say a 1 foot step, but then how would I get to the loo my darling? Since it is down the step? None of this design makes any sense, and as it was Valentine's day, and I was already on a date with a man who turned out to not even like women, it would have been nice, if they were!

Then for the rest of the world who cares, the food is horrible. Just horrible. So horrible, just go to hard rock cafe if you want a decent anything. Similar menu, but not a diner menu. The pasta was cold, and had sauce out of a jar, that wasn't even warmed up. Then the mozzarella sticks, I have pictures of the mozzarella sticking up so hard (and that was the only thing that did that evening) because they didn't bother to cook them. It's really easy to make pre-prepared food for a deep fat fryer. You just get the timing right, so that the food is cooked when it comes out, but nope, they couldn't manage it. My new super duper "happy" acquaintance, was not so happy with the fries he ordered (he was also hoping I would pay for everything, so in case I didn't, he got the cheapest thing on the menu ahhhhhh Valentine's Day), and you'd think they could get a couple of fizzy drinks right? Nope. Watered down with ice, no bottle, just out of a fountain or a giant flat bottle in the fridge.

I actually was excited for this date, to go to this place that came "highly recommended" by a man who used to work there. But he didn't mention it was back in the 1990s!! Clearly, they have changed owners since then. It is such a great idea. The whole, "Let's step back into the 1950s", but my God, this is not an example of a proper diner, let alone getting this idea remotely correct. I have been to better places in Latvia!

So to summarise-- no wheelchair access in or out of the building, and technically there is a "wheelchair toilet", but it is covered by a table with drunks who complain when they have to move, with the waiter saying he is sorry......TO THEM! And most importantly for everyone reading, the food is atrocious. My comments about the horrible date, well are true, but not relevant, except since he is the one who recommended it saying he used to roller skate there (should have been a clue) back in the day, I thought I just had to...

The bar is great!! The ambient is amazing, the food is good! The staff member at our table, the worst costumer service of my life. We arrived, and my table didn't know what to order so I ask for a beer. She brought me the beer and we wanted to order something small before order dinner, because we were watching the finals of the champions league there. She said: 1. "No. You can't order in parts. You have to order now or don't. This is not the Berlin way of doing things. You are not nice, that is not nice ( phrase that she repeated 7 times)...." so we order everything. 2. She brought the plates except one, we order ribs so I ask her if she could please bring us a knife. The missing plate took 35 min to arrive to our dinner table. 3. The knife never came, my husband had to stand up and bring it. 4. She brought the bill, with plates we had not order, extra coca cola and it was missing beers. So I explain to her what we had order, for what she said "Ok I only take the plate out." I didn't understand the logic, but the beers were the same cost as the extra coca cola so I left it like that. 5. I made a mistake with the caculation of what I had to pay, I was paying less that what I should, so before she gave me return money I told her, sorry just give me 8 euros back instead of 18 because I made a mistake in the calculations, she turn her eyes at me as annoyed, behavior I found funny while I was trying to pay the right amount. I would give the place another chance because it was actually good despite the...

Americans beware. Flavorless, tough, chewy, overcooked pancakes. Sunny side up eggs are tiny, dry and overcooked. Not one true classic American breakfast on the menu. Looks like a German menu with a slightly American-sounding twist. Perhaps the locals might like this place but are woefully and unknowingly missing out on real and traditional American fare. The service was stereotypical: cold, weird, and Germanic. Sorry guys, I don't know how else to put it. The one lady stares while you eat, the manager is strange, creepy and borderline rude, and the cook comes out to do the rounds and see who he's cooking for. He looks like a recent escapee from an asylum for the criminally insane.

The walls are overdone with American clichés; just a foreigner's impression of what America is like. I just want to buy their cook a plane ticket to Texas so they can visit an IHOP, Denny's or Waffle House and get a clue of what a real American diner is all about. Maybe they can browse their menus online and take a few tips? Would not return here for a free meal and based on this experience do not understand where 4 and 5 star reviews are coming from. Definitely do NOT recommend.

If you're in the mood for American you're better off going to McDonald's, Burger King, Subway or Domino's Pizza. My real rating would be negative 4 stars. Would not be surprised if they close down in the near future. Just awful...