Tudo — Restaurant in Berlin

The price and amount of tea are nice, especially if you like not too much sweet taste compared with Alley. It seems like that you can choose various tapioca pearls.

However, somehow the procedure for ordering is difficult, and I couldn’t be sure whether they follow the procedure on the menu. Because on the menu I can choose several things, but a woman working there didn’t ask me same as the instruction. Due to the complex procedure, the woman took my order weirdly. In the end, I paid 10 euros and got two cups of bubble tea.

This misorder happened to like the following story. I ordered one bubble tea and she pointed to various tea menu asked me which tea I want. I thought that I need to choose one type of tea for my order, but I got two different bubble tea.

Usually, a customer doesn’t order two bubble teas unless from the beginning the customer orders two bubble teas. And a person who takes the order asks further like what the customer needs anything else, doesn’t ask once again another same order to the customer for selling the same type of another drink.

As a result, I and my friend said she took my order the wrong way. But the woman who took my order tried to justify her thinking instead of saying sorry or else. She kept saying I ordered two bubble teas. Yes, that was true, but she caused the situation by taking my order weirdly or unusually. After all, I just accepted the situation and didn’t mess my nice evening up.

My conclusion is this if you want to find a nice bubble tea, then go to the Alley. The Alley offers you nice bubble teas. You just need to order easily and simply. The Alley has been proved their service and quality in the other countries too.

If you choose this shop then BE CAREFUL. They can take your order weirdly, and give you two drinks with a double charge.

By the way, they take cards only it costs over 10 euro. They refused my friend’s payment by her card once and later accepted the card because they had already finished making my friend’s order.

Thank you for reading my long review and the Alley takes any of your cards.

After writing this review, I checked what other people wrote down and unsurprisingly they seems like well known about their poor quality...

All in all a bad boba store. I went there with some friends. At first I wanted to order in German because I thought the stuff would speak German but they didn’t so you need to speak English with them otherwise you can’t communicate with them. Language wasn’t the problem thought. The problem is the drinks that you get and how the stuff is treating you. So we ordered all the Same drink and got something we didn’t order. Especially I was mad because my drink contained milk and I’m lactose intolerant even thought I told her I don’t wan’t do get something with milk in it. So I told her politely that the drinks aren’t what we ordered. Quickly she was mad af and told us we are wrong and refused to make another one. I was terrified how rude she was even thought I politely told her that our drinks were wrong. After that my friends told me the drinks didn’t even taste good. Wouldn’t recommend and the one woman who takes the orders should be fired. Also if you read some other reviews you can see that this happens often so rethink if you want...

I have been to this branch three times and every time I have been disappointed. I just went there and asked for tea with brown sugar and what I got was a huge disappointment. They just put the mixture and the milk in the cup and gave it to me just like that, no mixing or anything. It was just milk and tasteless. I am paying and what i am getting. SAD

Extended:

Let me rephrase my review. It's not the first time I've tried your "Signature Drink". But the taste and presentation of your drink seems very different and disappointing from what I usually and regularly gets at the "Alexendeplatz Branch". And as you said "Unique blend" but sorry to say there was no blending or mixing or not even stiring. And if you are forgetting, your drinks are prepared in front of your eyes.

So instead of giving me your "TEA" word details, kindly next time give a "UNIQUE BLEND" in your "SIGNATURE DRINK".

But whatever, after such a reaction and waste of money, I won't be coming...