Food: 4/5 (very good) Service: 0 (disaster)
It was an evening to forget - and it wasn't because of the food. Food is delicious and well prepared. Our wish not to prepare anything with vegetable oil was also granted. We were happy about that. Unfortunately, the service did not meet the expectations of the restaurant at all. We pre-ordered tasting menu, which according to the website should contain "8-10 courses", was only 5 courses (2 starters, 2 main courses, 1 dessert) and an amuse-bouche, so 6 courses with a lot of squinting. When we asked, we were told that this information was no longer current. The friendly but overwhelmed waitress struggled with our service, turning meal descriptions into a guessing game, missing cutlery, and forgetting a beer order, leading to a frustrating dining experience. But the worst thing was that the evening dragged on so miserably. We arrived promptly at 7:30 p.m. and left at 11:15 p.m. I have never spent more than 3.5 hours in a restaurant. There were about 30 minutes between each course, during which nothing happened and you got more and more hungry because the portions weren't very large. Funnily enough, when we asked for the bill, it came straight away... So I can't quite understand why the restaurant appears in the Michelin Guide. In terms of food, it was tasty but not great either. But there should at least be professional service that guarantees a nice evening and you should get what you ordered (8 courses instead of 5 1/2, a beer, enough cutlery). Unfortunately, that wasn't the case. A pity :( PS: There was still a 15 EUR tip still maintaining a spirit...
Read moreI don’t know what happened. It used to be a very good restaurant, which I would always speak highly of. I need to say, that it was my first time going there after two years. The food did not resemble nor did it taste the same as the last times I went - this time I was highly underwhelmed. Tupac Berlin has basically turned from a high class dining and mood lifting place into a very basic and overpriced tapas restaurant. In addition I believe they are too strict about their cancellation policies. I couldn’t “show up”, since my airplane was delayed and then my luggage got lost. I called 3 times in total from the airplane and the airport to explain the situation and ask if the reservation could be canceled or moved to another date. I only got a call back the next day to know if I could come that night. As I replied that it would not work for me, they immediately charged 100euros from my credit card (for no show🤣)! Since they forced me to pay, of course I changed my plans and came to eat at Tupac Berlin. The place was almost empty when I arrived and they let us wait way too long for everything…to be served, drinks and food. I don’t know what to say, use your brain, you are not machines.
But yeah, maybe it’s just a seasonal thing :). I was just very disappointed.
And yes they gave me a 75euro discount but kept 25 euros. It’s still a very ugly and capitalistic approach to connecting to people through food.
All in all, that’s how you...
Read moreWe had a reservation for 9:00. We asked for tasting menu and it took us 2 hours to get the main course. We got out at 12:00. So the tasting menu takes 3 hours. Before going there, we checked tasting menu and its ingredients. But when we arrive the restaurant, there were totally different dishes they served. We had these courses with line up; Menu was not sufficient since we do not know spanish. And it was not well ordered too. 1- potato bombita: it is okay 2- ceviche coliente : we didn't like it at all. It is too acidic and couldn't eat at all. 3- aji : it is okay. 4- arroz con pollo: chicken is okay but not special. we didn't like rice at all. 5- persado: fish is very good and well cooked but souces are not good. Too strong and acidic souces again. It comes against the fresh fish. 6- flan & citrus: I didn't like deserts. Flan has a strong flavor of caramel or vanilla. And the citrus's lemon sorbet was good but it has some ice particles in it, and it didn't felt good. And the apricot was not suited with the lemon sorbet. At the end, we didn't like tastes a lot, but it might be also because we are not used these acidic and spanish tastes.
At the end, they served a special shot which named "Espadin". We liked it quite well. It has a flavor that we couldn't figurae out but the waitress said it is special for latin american culture. And waitresses were so friendly...
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