Hakata.de — Restaurant in Dusseldorf

The food is ok but doesn't worth the price, the portion size is too small. The menu is a bit confusing and entrees need to be pre-ordered to be eaten on site. Eating other snacks like ice cream inside is not welcomed, which makes sense and we went outside to finish to show our respect after they promised it was ok this time. Unfortunately, we didn't feel the same respect. Packing and taking away are not possible here which is ridiculous. The attitude of one of the waitress is ok however the rest is a disaster. The essential information was always not communicated in advance, for example, they didn't tell us about the extra charge for the food that was not pre-ordered until when we need to check the bill. And as you could see from the previous comments, the reply from the restaurant to the customers is always arrogant and offensive. In total, it's not a customer-friendly Japanese restaurant for fresh new customers especially from other cultural...

Too terrible! The most disgusting and expensive food I have eaten. First ,we were not told that the beef intestine hotpot requires a reservation. When we arrived, the menu was completely incomprehensible. The waiter misled us into ordering the wrong salmon pot, but there was no "salmon" on the menu at all.

After waiting for over an hour and finally the wrong dish was served. I don't eat fish at all！

After complaining, the waiter said that there was unsold beef intestine hot pot and asked us if we still wanted it and We agreed, but at the end of the check they charged us several euros more because we didn't have a reservation! Ridiculous! We bought the unsold hot pot for you, but you charge us a non-reservation fee without informing us in advance!

In addition, takeaway the left food is not allowed , so we can only watch the food being wasted. This meal cost the three of us 140 euros, but I didn't eat any!

Too...

Didn't eat but I wanted to come in during lunch but it was closed nowhere it was seen it was closed as they do serve lunch. So I called if they are open in the evening they said yes and when I want to make a reservation suddenly it was silence and seems they do not speak English anymore and time after time asking if there is someone no response. Think they serve only regular guests but how do they become regular guest? Do not know japanese only? Even though there menu looks intersting in rare fishes the reservation and un expected opening and closing time makes it highly unpleasant process to go through. Also they only work with reservation so try not to come walk in even though...