NaNa — Restaurant in Frankfurt

I recently dined at NaNa Sushi & Vietnamesische Spezialitäten, and I must say that my experience was a bit mixed. While there were some positive aspects, there were also a few disappointments that affected the overall dining experience.

Let's start with the positives. The staff at NaNa Sushi & Vietnamesische Spezialitäten were friendly, and their warm welcome set a pleasant tone for the meal. They were accommodating and eager to assist, which was appreciated.

However, there were some issues with organization. We initially received the wrong food order, which was a bit frustrating. The second attempt to get our order right resulted in a dish that was excessively spicy, which was not intended as I had ordered the same item previously, and it was not spicy. Fortunately, the third attempt was successful, but this process of trial and error should not have been necessary.

Regarding the food itself, it was somewhat underwhelming. The miso soup, in particular, was a disappointment as it was overly salty and lacked the expected depth of flavor. It was disappointingly bland apart from the excessive saltiness.

Another unusual aspect of the dining experience was that we received the starters after the main course, which is not the typical order of service and felt a bit odd.

On the positive side, the prices at NaNa Sushi & Vietnamesische Spezialitäten were reasonable, and the atmosphere was okay. The restaurant provided a decent setting for a casual meal, but the issues with the food and service did detract from the overall experience.

In conclusion, my visit to NaNa Sushi & Vietnamesische Spezialitäten left me with mixed feelings. While the staff was friendly and the prices were fair, the food quality and service organization were not up to par. The miso soup was overly salty, and the mix-up with the food order was frustrating. Additionally, receiving starters after the main course was unconventional. While it may be worth another try, my first experience was not particularly memorable...

I unfortunately have to give a 2 star rating, but, in my opinion, with some minor changes it can become a 5 star place. Here's why: I had bun nam bo with crispy chicken. The chicken was tasty and crunchy (+1 star) and there was a proper amount of veggies and noodles with a bit of cilantro and mint (+1 star). However, i must take three points away, because this dish unexpectedly failed the most important part: the sauce. Traditional sauce for bun nam bo is made with fish sauce, garlic and chilli. The sauce had no traces of any of these ingredients. The vinegary blandness left me craving for any traces of cilantro, of which there was not enough to balance it out. I understand the explanation of the chef - since Germans do not like the spiciness and many are vegan, he gave up on tradition to accommodate their taste. However, the menu did not inform me of this change, and this alternative does not even taste good. I was hence left with disappointment. Here is a suggestion for improvement: 1) to give the sauce a 'body', maybe basing it on soy sauce or strong veggie bouillon would be a solution. (MSG is a friend) 2) add garlic. Not everyone is a vampire, so i see no reason why omit it :) and 3) add more aromatics like cilantro and lemongrass. Last but not least, the customers should have a choice between the traditional and 'updated' sauce, precisely in order to avoid unexpected reactions. I personally LOVE vietnamese food and think that it's a shame to give up the tradition just because of certain customers. This being said, I wish the...

The service in this place is amazing! Everyone is very nice and cordial, speaks perfect english and is very hospitable.

However, we waited for over an hour to be served. Although the restaurant was quite busy, 40' is where I draw the line at being late. One hour fifteen minutes is way too much to wait, especially when you are hungry.

The prices are ok, but the portions are not that big. So if you want to be full you'll have to over order a bit

Food is good, not the best sushi I have had in my life but for sure on par with the price.

Final note: Close to the train station so great for a quick visit if you're new in Frankfurt Just keep in mind that your quick visit will probably have you waiting for an hour...