One of the rudest service crews we’ve ever come across, from start to finish. Starting by the host assigning us to a table in the sun, when the restaurant was empty (4 tables taken), and when we asked if we could have a seat in the shade, he pulled a face. Then, the menu doesn’t have any labels for any allergens or dietary restrictions whatsoever. When we ask about any dishes being vegan, the waitress huffs and puffs saying we should’ve ordered the allergens menu (as if veganism was an allergy, and as if we knew that the menu was so complex). Because yes, the allergens menu turns out to be a complete mess, made so complicated and confusing, with items/ingredients that sometimes can or cannot be removed from the dish, things that are lactose free but not specified if dairy-free, and so on. And that’s coming from a chef, myself, that had a hard time making sense of that menu. No wonder the food attendants get distressed and confused trying to explain it. Besides that, it’s disappointing considering it’s a middle eastern restaurant and the dishes have such a twist that make them totally unauthentic and limiting (falafel made with parmesan, babaganoush with yogurt, etc). If with an empty restaurant the service is already so unfriendly and low-standard, I cannot imagine when it’s full. The restaurant has a lot of room, but the biggest room there is, is room for improvement, specifically in the customer service.
Edit: their reply doesn’t make sense, which shows me they don’t really know which customer they’re talking to. In any case, their responses to the customers’ bad reviews say it all about the type of people that run...
Read moreLast Friday me and 21 team players went to this restaurant. The location is outstanding as it is it's food. I am a vegetarian and this was by far the best vegetarian meal I have ever tasted in Munich. The starter was some bread with olive oil and some olives. The first menu had 8 veggies out of 12 with first- class vegetables cooked the best you can imagine. Some veggies were served cold, some hot. Aubergines were so cooked you out could not recognize them. The carrots lost their nuance to brown but were so soft, you could eat a dozen. The atmosphere was nice and friendly. The downturn of the evening was the one-bill policy imposed by the waitress. Firstly we thought it was a joke. Our host is a gentle individual and did not oppose, we all were suddenly in a debt without wanting it. If you want to host a dinner at the spice Bazaar I suggest you do it just after you receive your monthly salary so that you have enough saldo to cover for it or a good credit card. Paying one by one to the host after paying for all by PayPal, cash or bank transfer is a delegated task of the waitress. I hope this is not a trend in town and remains an isolated case. Enjoy the food though cause it is...
Read moreJust came back from a meal at Spice Bazaar and, on the positive side, the ambience is lovely due to the great lighting and decor. Unfortunately I am however unable to give more than 3*s for the following reasons:
Food: It was good, but not particularly good. The "oriental salad" was unfortunately not much more than cucumber, cherry tomatoes, coriander and a vinaigrette. Not quite sure why that classes it as oriental, but there you go.
Atmosphere: Unbeknown to us, we (a young couple out on a date night) were placed at the end of the (otherwise empty) top floor between two groups of four. As such, it was very loud and not very date-friendly. This practice seemed to apply downstairs too. The lack of background music did not help. It was also cold and draughty, meaning we didn't want to stay longer than necessary.
Drinks: I had a 400ml (why not 500ml?) daught beer for a fiver. My wife had a "spicy lemonade" (i.e. lots of ice cubes, ginger beer and a very small chilli on top) in a small tumbler for a truly spicy €8.50(!). Even for an exclusive Munich restaurant, that's a lot.
All in all, it was o--k and sadly did not convince us enough to return again. Difficult...
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