Ayinger am Platzl — Restaurant in Munich

We went there for dinner as a family during our trip to Europe, hoping for a pleasant meal—but unfortunately, the experience was quite the opposite.

After being seated at our table, we waited for quite some time without receiving any menus. Eventually, my sister politely asked for them, and instead of a simple apology or quick service, the waiter responded with a sarcastic, “Are you in a hurry?”—a comment that felt unnecessarily rude and completely inappropriate to say to guests.

The service continued to disappoint. When we asked for the check, I paid by card. The card machine screen popped up with four options: 5%, 10%, 15%, and a fourth button in German—which I couldn’t read. I assumed it meant “no tip,” so I tapped it. However, it actually led me to a screen where I had to manually enter the tip amount.

At that moment, the same waiter leaned in and asked, in a pressuring tone, how much I wanted to tip. I told him I wouldn’t be tipping—explaining that I had simply pressed the wrong button because I didn’t understand German. But instead of listening, he seemed to misunderstand the situation and assumed I didn’t speak English. He raised his voice at me, asking again how much I want to tip—as if I couldn’t comprehend him. It was extremely impolite, condescending, and completely unnecessary.

The food itself didn’t make up for the poor service either—it was average at best, and the sausage was overly salty.

What bothered me most was the sense of entitlement to a tip, despite the clear lack of hospitality. I’m always happy to tip generously when service is warm, attentive, and respectful—but that wasn’t the case here. And to top it all off, after I declined to tip, the waiter dropped the receipt on our table with an attitude that made his discontent obvious—further proving exactly why a tip wasn’t deserved.

All in all, it was a disappointing and uncomfortable experience—one I wouldn’t...

Went to Ayinger, I told them frankly I was here for beers only. They said beer counter is full (beer counter can only hold about 6 to 8 customers), so I replied since the tables outside the restaurant are totally empty, I am happy to sit out there. They said the tables out there are closed and suggested that I go elsewhere eg. another joint, next door for Ayinger beer.

Being a big fan of draught beer, and as tourist, we came a long way, 10,000 km to check out the restaurant and beer, only to be sent away. This is the first time I have seen how a proper restaurant choose to handle customers.

It is a pity that their beer review are decent but as a tourist in foreign land, I would not patronise such joint.

Hi Heiko

Thanks for your reply.

Of cos you have the discretion to run a restaurant of who and how you would like to serve as customers.

On your reply, firstly your restaurant name is Ayinger Am Plaztl, which I understand Ayinger is the name of a beer and not some Bavarian dish name. Secondly, when I was there, it was not even 6pm/dinner time and your restaurant indoor seating was half empty, thus in conclusion your reply/ comments I would deem it as...

Foreigners beware! My husband and I were seated at the bar and it was impossible to get the server's attention. Two local men sitting next to us ended up yelling "service" and pointing to us in order for our order to be taken. After finally taking our order, the server then proceeded to bring the two local men their beers, while my husband and I sat for another 5 minutes until ours finally came (again, the two local men had to remind the server that he hadn't given us our beers yet).

Our order of two pretzels hadn't shown up in over 15 minutes, so we flagged down a different server and asked if they were coming. Our response was the server turning around to us and rudely yelling "one moment!" at us. When the server finally brought our pretzels, he slammed them down on top of our bread basket (which still had bread in it).

Throughout this horrible experience, I noted that the people who were obviously tourists and foreigners were receiving the same rude service that we were receiving. I guess it's nice to know that it wasn't just my...