Burger King Nürnberg — Restaurant in Nuremberg

I wish to extend my deepest gratitude to the employees and the manager of the restaurant for their exceptional assistance in locating my misplaced passport.

Following a quick dinner on April 1st, it appears that my passport inadvertently slipped out of my possession while I was retrieving my wallet. Unfortunately, I was unaware of its absence until I was preparing to depart Nurnberg by train.

After spending the entirety of the morning liaising with law enforcement and contacting the Chinese consulate, I visited Burger King with little expectation of success. However, I felt it was worth a brief inquiry before committing to the arduous process of obtaining a travel permit from my consulate in either Munich or Frankfurt, which would have necessitated the cancellation of all my forthcoming travel plans.

When the manager graciously responded with the words "Wait a moment, sir," and retreated to her office, my hope was reignited. To my immense surprise and relief, they had indeed found my passport and held onto it in anticipation of my return.

Following a verification of my identity, they promptly returned my passport to me.

While Burger King may not be renowned for its culinary excellence, the individuals employed there are truly exceptional and deserving of praise.

I am filled with...

It’s a Burger King, not fine dining. Don’t expect the best burger of your life here—if you’re after higher-quality options, downtown Nuremberg has plenty of great regional restaurants and a major US burger franchise worth trying.

That said, the food quality is decent, especially if you enjoy the signature flame-broiled flavor of BK’s patties over the standard reheated ones from the competition starting with an “M.” For a quick fix, it’ll do.

Service needs improvement. Orders often take 10–15 minutes or more, and custom requests are frequently mishandled. Avoid this location if you’re in a rush or need to catch a train.

Atmosphere and cleanliness: The recently remodeled interior is functional and usually somewhat clean, with booths and barstools. However, the presence of homeless individuals occupying seats may make the experience less comfortable. This isn’t a spot to...

The manager yelled at me when I asked for him to correct the order he had given me. When I got flustered and lost what little German I possessed, I thought 'hey, the menu is pretty much all in English, so I should be okay.' Oh, no. He yelled something along the lines of 'Dies ist Deutschland, sprechen Deutsch hier.'

I ordered a Junior King Meal with a Cheeseburger and a Sprite. When I couldn't pronounce Spielzeug correctly enough to be understood, and used the name of the franchise on the menu board "Scooby Doo?" to try to point out he'd forgotten the toy he seemed even more confused.

Super fun guy.

The cashier next to him helped decipher that Coke and Sprite are visually different, that there was something missing, and she...