El Barón Steakhouse - Restaurante — Restaurant in Potsdam

Subject: Disappointment with Online Steak Order

Dear El- Baron Steakhouse Team,

I hope this message reaches you. I felt compelled to share my disappointment with the food I received during my recent online steak order from your restaurant. I had anticipated a satisfying meal with a steak accompanied by a salad or side dish, which is a common practice in dining establishments. However, to my surprise, I received only a plain steak with no accompaniments.

This experience left me wondering if this is how the food would be presented in your restaurant. As a paying customer, I expected a complete meal, and the absence of side dishes was disheartening.

I value the convenience of home delivery, but it's essential that the quality and completeness of the meal match the in-restaurant experience. It's not free food; it's food we pay for, and our expectations are based on that.

I hope you take this feedback to heart and consider ways to enhance the consistency and quality of your food delivery service. I look forward to seeing improvements in the future and receiving a more satisfying meal during my next order.

Thank you for your attention to this...

My family and I came there for a nice lunch but almost ended up staying till dinner. There was horribly slow service. There was one waiter that was serving all the tables (which weren’t that many outside and only one table inside) We ended up waiting 30 minutes for our bread to come! And the sides came before the main dish not on the side which I have never seen before. Also people who came after us received their food before ours. The food was fine but for a steak house i would not recommend it. If I could give this review 0/5 starts I would. Wish I had done like the group next to us and left when we...

The food here was good. We got a plate with steak and a plate with chicken. Not bad at all, not exceptional either. The fries could be a little better. The beer was good - I got a Warstiener. It is a nice atmosphere, so long as you don’t mind getting cigarette smoke blown into your face all dinner.

The waiter was very nice and spoke English. It seems like a pretty authentic German restaurant to me, however I can’t say for certain because I don’t know.

All together, the price was reasonable and cheaper than the U.S. I would recommend this place to a traveler, but not if you are trying to be...