I had a very disappointing experience with this restaurant. I placed a small Uber Eats order, not knowing it was only a 7-minute walk away and that they use their own delivery service. The app still showed that the food was being prepared with 20 minutes left, when I suddenly received a rude call from the courier, shouting at me to come outside. I rushed out, but no one was there – he had already left with my food.
I called the restaurant, but the staff were unfriendly, unhelpful, and difficult to understand. When I asked them to repeat themselves, they remained rude and dismissive. A few minutes later, they called again and told me to come inside and pick up the food myself – even though I had chosen delivery because of a leg injury.
When I arrived at the restaurant, there was no apology, no kindness, no basic customer service. Just cold treatment and a lack of professionalism. Definitely not a place I...
Read moreAvoid. I had asked for beef&shrimp, when the food arrived I had explained there was no beef in the dish, the main lady server took the fork out of my hand and started digging through my food showing me that there were shrimp in there, then proceeded to play with my food infront of me. Eventually she realised we were telling her we asked for beef also, it was brought back with beef in. The beef looked like it had been chewed and put on the plate.
The food was so bland, I had to cover it in soy sauce and salt.
We were seated right next to the kitchen and next to the toilet, had chefs coming out the kitchen and grabbing things that they needed that were placed behind the seat, learning over me multiple times.
Didn’t want to accept card payment, insisted we pay with cash. Payed with card and left....
Read moreI am surprised by high notes for this place. We often go to Vietnamese, Thai or generic mixed Asian places like this one, in Berlin, and we found My Anh to be way below any place we went to in Berlin so far. Perhaps it's good for Potsdam? The wait time (peak hours) is super long, and nobody would even come to assure you that they didn't forget you. We had soups. Two different soups from menu were exactly the same. The broth was ok. Pretty good dumplings except for those fried which came with not exactly fresh meat. Egg noodles looked and tasted like the instant ones. The rest - alright. To summarize - it would be ok-ish for when you are not picky and just want to eat something if it was cheaper (they are not...
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