Indische Restaurant Ganesha Regensburg — Restaurant in Regensburg

I am writing to formally complain about a very disappointing and disrespectful experience I had with your delivery service and staff.

When the delivery person called me, I simply asked him to come to the doorstep as usual. He rudely responded that he was not allowed to do so. I assured him I would open the door, but instead of cooperating, he began to argue with me, saying he had “lots of orders” and continued speaking in a disrespectful tone.

What made this situation even worse was his attitude — I felt that I was not being treated properly, possibly because I am also Indian, and he took me for granted. He even claimed he was from Ganesha Restaurant itself.

When I called the restaurant to inform about this issue, the person who answered the phone also spoke in an unfriendly tone. I explained the situation, and he simply said, “I just came right now, I don’t know anything.” This was around 11 Pm so I was surprised — how could he not know what’s happening if he’s handling the phone for the restaurant?

Even when I explained how poorly the delivery person behaved, the staff member responded rudely again and asked me what he should do with the delivery guy. That is not my responsibility — my only role was to inform you about the mistreatment. His tone and attitude were again very unprofessional and disrespectful.

This entire experience was extremely disappointing and upsetting. I did not expect such poor treatment from both the delivery person and the restaurant team.

I am requesting a sincere apology for the rude and unprofessional behaviour shown by both the delivery person and the restaurant staff.

I hope appropriate steps are taken to ensure this kind of behaviour does not...

Indian Restaurant Ganesha Ganesha in Regensburg is a great place to enjoy delicious and authentic Indian cuisine. The restaurant offers a wide range of tasty starters, curries, and Indian bread, along with other traditional dishes.

One of the highlights of Ganesha Ganesha is their Sunday buffet. The buffet offers a great selection of starters, including samosas, pakoras, and other Indian delicacies. The buffet also includes a variety of main dishes, such as different curries and rice options. The food is flavorful, and the portions are generous, making it a great value for the price.

In addition to the buffet, the restaurant's regular menu is also impressive. They offer a variety of vegetarian and non-vegetarian options, and the food is always fresh and flavorful. The staff is friendly and helpful, and they are happy to offer recommendations and accommodate dietary restrictions.

The atmosphere at Ganesha Ganesha is cozy and inviting, making it a great place to enjoy a meal with friends or family. The restaurant is well-decorated with traditional Indian artwork, and the ambiance is comfortable and relaxed.

Overall, Indian Restaurant Ganesha Ganesha in Regensburg is a great option for anyone looking to enjoy authentic Indian cuisine. The Sunday buffet is a great value, offering a variety of delicious dishes, and the regular menu is also impressive. The atmosphere is cozy and inviting, and the staff is friendly and...

The people are very bad, when you give feedback to improve they start arguing with you saying other guests didn't have a problem and that it's only your problem.

Full story: when you order curry, they usually have this round pot with no handle to serve curry, and I wanted to pick it up to pour the last bits. But it was placed on top of a candle lit stand and when I picked the pot one of my fingers accidentally touched the bottom of the pot and it burnt severely. I told them it's better to have a pot that has a handle so that we don't accidentally get hurt. A normal restaurant owner would react by saying sorry for the mishap and take the feedback constructively. But these people were very rude, they didn't even say sorry for what happened, they started to argue with me that it is only my problem and no other guests have an issue, further they added that I am young and I shouldn't have a big problem if I get a small burn, and the chef started showing a very demeaning attitude. I have never seen such behavior shown to customers before. I think there is a good chance they are racist, they would have totally bent down to say sorry if they heard the same thing from a white man. People like this should be taken into legal action for such bad treatment to customers and...