Mela Kaffee & Cafe GmbH — Restaurant in Stuttgart

P.S: I wisch this place the best and a lot of customers, but personally would not recommend it. Why? Because that "place" send me a long complaint with a threat to sue. I am forced to change previous review. It was a long letter with a lot of links and regulation about how the "owner" or "the place" found my review insulting and not tru. Reviews is always a personal experience and personal satisfaction. I agree that probably one star - is too much, but "Complaint with a threat to sue"- is a fast but not a good way to deal with bad google review from the not satisfied customers from Abroad. Unfortunately I didn't found a check from that place, it was almost 2 moths ago. But if I do I will add it here. Good looking place. I asked for Coffee Latte to go. Barista asked if I meant - Coffee Macchiato...? I answer that I want Latte. I didn't know that time, that coffee macchiato here is a regular American Coffee Latte. We couldn't understand each other. Than I tried to explain that I just want a coffee without a lot of foam like in cappuccino. I want espresso and boiled milk with a dense thin foam. Maybe they didn't understand me, because as result coffee was not tasty. Baristas were polite and probably try to satisfy me but couldn't. Anyway in Berlin I didn't have that problem before. Everyone knows what the "coffee latte" is. It was my first time in Stuttgart in April 2023.

Didn’t eat there, maybe it’s good...

Every time I randomly pass by here, I’m seated at the entrance because all other seats are full and/or reserved. It’s a mystery to me how their reservation system works, as it feels like everybody else knows what to do to come to this place except me. Because of the very low table compared to the height of the armchair, it hasn’t been comfortable or ergonomic to eat something here. The tables at the back of the café look more comfortable but I never got the chance to sit there because they were all “taken” even though many were empty. The staff are mostly friendly. Food and coffee are good. Deducting one star because 1. Toilet is not free, which is below the standard of most cafés; 2. Only 50 cent coins are accepted for the toilet, not making my...

Service was not great. They need to hire more people so the wait staff isn't trying to balance several tasks at once and can focus on their primary role. Waitress came and went a couple of times to close my tab but saw people coming in the Cafe and took on the role of hostess immediately and then served others. Not a well managed Cafe.

Sticking someone at the front because they are a party of one isn't ideal either with low reclining chairs and coffee tables. Add a few more tables up front that cater to the single customers and the likes. Wasn't thrilled trying to eat my entire meal without a proper table.

Despite the service and poor management, the oat porridge was delicious. If the service and management was better I would go back and...