I had seen and heard the hype around this restaurant. I really expected to love this place and ended up not having a great experience. I want to start by saying that it is a lovely location across from a beach and has a nice ambiance. We were there on a weeknight in October and only waited 10 minutes or so for a table without a reservation. We started with the house wine, which was very good. I let our server know right away that I was gluten free, and he seemed to understand clearly. We took his suggestion for a green salad (that was delicious!). I let him know that I was interested in having one of the pork dishes, and he made a suggestion that I went along with. When my entree was delivered, it did not seem to match the description of either of the pork dishes I saw on the menu. I tried it, and did not like it at all, as it did not even seem to be pork. It took forever for the server to return, but when he did come back, I asked him what it was and he explained that it was goat. I repeated that I had asked for a pork dish and informed him that I didn't care for goat. He just shrugged and took it away, but not off the bill even though I had not eaten it. I later discovered that the salad we were served had rusk as an ingredient which is gluten. Unfortunately, I was not familiar with it, and didn't know ahead of time to avoid it. I'm a little bummed because we think the experience would have been better with another server. Aside from the gluten and goat incidents, ours didn't have much personality. We observed other staff members engaging more with their tables. The saving grace was a 16 year old kid that seemed to be a "jack of all trades" as we saw him seating people and bussing tables. We had a lovely conversation with him towards the end of the evening and we chatted for quite a while about various things like travel, his love of basketball, and his mom that worked in the kitchen. This kid had personality! Our interaction with him made an otherwise mediocre experience end on...
ย ย ย Read moreThe atmosphere is very very nice. The service whoever is very disorganized and ended up not being so friendly. Tried it first as 20:30 on a Saturday and we were told that the waiting time was 1h20. Came back on a Monday at 19:30 and the waiting time was 1h10. You can wait on the beach and the waiting will ask your order on drinks and starters, unfortunately she never came to ask us what we would like to get so we didnโt had any. After 1h we got into the restaurant and the ambience is great. The menu can be a little bit overwhelming because itโs handwritten and itโs giant (we didnโt understood that it was written in several languages), asked 1 waiter for help and he was sarcastic and said โmaybe itโs written in a lot of languagesโ The food came to the table not even 5 minutes after we ordered , which gives the impression everything was already done. This means that the mains arrived at the same time that the starters and that they were cold by the time we started eating it. Despite a little bit cold, everything tasted really good and thatโs the only reason this review has stars. In the end, we were waiting for someone to ask the bill to for about 55 minutes. We were in a table at the corner and they looked at us and just straight ignored, there were 2 table that started having dinner after we finished our meal, ate theirs, payed and left and no one even brought us the desert menu. There were tables with no one sitting on them for long periods of time and people just kept waiting outside for a place do get dinner. By the time we were done and just wanted to pay and leave I just had to get up and wait standing by their balcony so I could pay and leave.
Itโs a great place, with great food but unfortunately it really lacked...
ย ย ย Read moreI want to preface by saying the food at this restaurant was amazing. We loved every bite. However, the service was absolutely disgraceful. I never write bad reviews, but the way we were treated was unacceptable. We arrived at the restaurant at around 10:30 and knew what we wanted to order in about 5-10 minutes. The next hour no waitwr came to our table at all, and we had to wave waiters and runners down. All of them were making eye contact with us but no one was coming. Around 11 a runner came and said your waiter is on the way, but the waiter didnโt come until 11:30. I understand restaurants can be busy, but there were so many people working - if you are understaffed as waiters, promote the runners or take less people in, donโt give tables to customers if youโre not going to provide adequate service - it is also not that hard to take an order. The waiter was also rude, which we did not appreciate. He took the table order next to us, but did not come to us despite us asking nicely to - he could have easily taken our order after theirs. The food took another 45 minutes to come, while the food was excellent, it was not worth the horrible service. Furthermore, nobody told us the kitchen was closing and we saw the closing time was at 11:45 so we were flagging down many waiters and runners, with everyone making eye contact and not coming. So when the food came and we asked to order more, they said sorry the kitchen is closed. We did try to order before the kitchen closed but nobody was coming to us !!! It was disgraceful !! Also, when we got the bill the waiter slammed it on our table and left without saying a word - that says it about...
ย ย ย Read more