Chaipatty Teafe — Restaurant in Bengaluru

I think this is the worst an owner of a cafe or whatever that place was can be with his customers. Me and my friend stopped by their lovely abode to get us two glasses of lassi. At that time, not a single soul was present there apart from us. The interior looked pretty so my friend decided to click a few pictures of the place and only the place. The owner's mother walked in and in the worst tone possible, she said, "people have become so crazy here. Why are you taking pictures of this place continuously?" For a good few seconds, she ranted on something along those lines and we felt so small and insulted in that moment. We spoke up and told her that this is not the way one should speak to her customers. She could have simply said "No more pictures please" And we would have stopped doing that. I've never raised my voice against and elderly but this lady just kept on testing our limits. She kept on trying to justify her point, saying that the "people are crazy" Part is meant for other people and whatnot. She generalised us with other people who might have taken pictures of others without their permission before while in none of our photos, a single human being was being captured.The owner guy walked in and he spoke in such a manner that we felt like he could almost hit us. He took away our orders and was just as rude as the mother. These people don't have the basic decency about treating people with respect. And the review section shows that these guys can't take criticism at all. Absolutely will never recommend this place to anyone. Good luck to them. EDIT- Well well Mr Pathological Liar strikes again! So Mister... After trying to stalk me on the social media, you still couldn't get my name right XD. Anyways, the only thing you were right about is your keen observation towards what packet from which place we've carried with us. Oh well who am I kidding, you already remember our clothes and our bags too, don't you? Maybe the color of my lipstick too? Let me get the facts straight again for you. I was not clicking a single picture of your place, nor of my friend, nor did any of us pose by the balcony door to get ourselves clicked. And my friend only to pics of the drawings on the balcony. Your mom after taking our orders did not come with the 2 lassis to ask us to not click pictures. She had come empty handed just to insult us for no d*mn reason. And she definitely did not start with "beta". What kind of foolery this is?? Making up dialogues now huh? She literally started with " People are going crazy" Without giving any context about who she was referring to. That time, we both were so flabbergasted that we DID NOT SAY ANYTHING, again contrary to your lies. When your mom came back again WITH our orders this time, that time both chose to confront her. We were extremely civil with her, enough to put our phones down and not film this particular moment to blow you and your mother's cover off and post them here as an evidence. Otherwise you wouldn't be scrambling around here with you made up story. Respecting your mother's demand that time was our fault. Mister, you or your mother were not polite for even one second with us. My friend with joined hands requesting your mother to listen to us that we were not taking a single photo of you or your mom's and we don't belong to that category of people who does cheap acts by posting or editing our videos. But well, none of you have attended a single class of etiquette I presume. Your sequence of actions are all very wrong. But oh well keep defending yourself. There must be a reason why the cafe was so empty that day I guess. I'm posting this again, to tell anyone who wishes to visit your place and comes across this review of mine to be ready with their cameras, just so that if you misbehave with someone again, they can have enough evidence to deal with the likes of you. And it's Burman. Not Barman. My fb profile doesn't say it. Maybe do a better...

TL;DR - Food: Average, Ambience: Good, Service: Owner has no respect for his customers. Humiliates and throws them out at anytime depending on his mood.

Food – For a tea café, their tea was disheartening. In milk tea there is only one option, kullhad chai, which is nothing but a cinnamon (a spice many don’t prefer in their tea) flavored pale liquid. The menu is a confusing mix and match of roadside desi chai shops and sophisticated cafes. We ordered Ande ki bujia and Scrambled eggs both. While Ande ki bhujia tasted well, the plate of Scrambled Eggs was just sad. I will let it pass though because many think omitting pyaz, tamatar, seasoning, and taste for that matter, from bhujia makes Scrambled Eggs. In short, they have bitten off more than they can chew.

Ambience - The place and furniture is mediocre and rustic, however, with some quirky wall art and paintings like the one depicting Jesus and his disciples having “The Last Supper” in “Chaipatty”, or some good old puns like “we serve tea and snakes all day”. Overall, thumbs up for the ambience.

Service – Soft spoken staff but if you are brave enough to venture into this Owner’s café, then try to avoid him as best as you can. By my personal experience and several other reviews on the internet I got to know the following. Some people are inherently rude, then there are those who also got a good scolding from their mothers in the morning, and then there is the owner. My experience: After my tea and a plate of bhujia, served stingily, with a single piece of bread, I was left wanting to have some more buttered toast and a cup of coffee. In the menu there was no separate option for buttered toast but in the bhujia I had just had, it was mentioned Rs 10 for additional toast. So I thought that should be the option for me. The owner came to take our order this time. We first ordered a bottle of cold coffee and on enquiring its quantity (since the quantity of large tea was so disappointing) he irritatedly replied “500ml”, like we had asked him a question way too menial for him to answer. Never minding that, I asked him if I could get toast and butter. The conversation went like this:

Me – Can I get a toast and butter Owner – Can you see it on the menu Me – with a smile Nowhere separately. That’s why I’m asking first. Owner - If you want toast and butter take xyz combo (I don’t remember which one he suggested but all the combos were highly priced from Rs.150 – Rs.220 with bread butter being only 20% of the food.)

Owner started to leave saying he will send the cold coffee

Me – Please wait my order is not complete. Don’t give me the butter but you can give the toast. Menu says I can have it for Rs. 10 with my bhujia. Owner – Pointing to the menu What is this written. Toast is with Bhujia. Order that first and then you can have the toast. Me – I have ordered the bhujia. Owner – Where is it? Me – I already ate it. Can yo.....

Owner starts to leave again. By this time I am a little flustered by his behavior. But I ignore it thinking maybe he was not getting me. I give up on the toast too now along with butter and try to order my hot coffee.

Me – Please wait my order isn’t complete. Owner – Turns back and shouts I am not taking your order.

The owner went in and sent his help to ask us if we would pay by cash or card. We paid by card at the counter where he was standing. I thought maybe he would apologize for his, uncalled for, outburst or insulting and throwing his customers out in the middle of their meal. He said nothing. Neither did we, because who wants to argue with people like him.

They serve “tea and snakes all day” and indeed, what a...

have been visiting this place for a few years now. some visits have been with large groups and some with just my partner and myself(who love Chai/tea) in general.

the two individuals who run this establishment have been nice to us only when we have gone as a group and ordered food but not when we have gone in smaller numbers for chai/tea.

most recent experience: my partner and I visited this place when craving for chai/tea . i chose this place because it is not crowded, is calm and we get to have a peaceful time after a hectic work day. we ordered a chai/tea and a masala lime soda - i asked the owner if the lime soda has chat masala in it, to which he mocking said "yeah" while he rolled his eyes. We ignored this and placed our order. he asked us if we wanted anything to eat (we did not have plans of eating at that moment but would have ordered food or something light to go with the chai once we settled in) and i replied "not at the moment". to which the man mockingly responds "the owner of TOIT is my friend, this is what I say to them when i just want a beer and a smoke and not order anything else for hours". we dint like the comment and the attitude so we had our drink and left.

I was reading the comments today and noticed that this is a pattern with this man. to you sir:

I understand that you may be the first person to start an establishment of your kind, you are not a road side tapri, you are not a pan walla, you make chai with gas and not inductions or everything else that you claim you are or you aren't. even the largest of establishments have customers to try something particular from that space depending on the moods and situations. if you want examples: tea brew , cafe terra, hatti kaapi, teal door cafe, cafe nuage, brunch house etc all in Indiranagar see multiple customers who come in to just order one dish and we don't see owners throwing attitude to customers. the concept of cafe became popular so that people can come in smaller groups or individually and spend longer hours to read, have conversations and spend time casually. if bigger billing values is what you are looking for then restaurant may be the establishment that will satisfy your register. When you your self can go to an establishment to just order beer so that you can smoke in it for hours. then why do you not entertain the same in your cafe. as someone who comes from a family who is into hospitality; there are various ways to increase your billings than being rude to customers. you seem to not understand that every "new customer" is a potential "regular".

you may be the first of your kind but you certainly aren't the only one today and certainly do not offer an experience worthy of calling your self the first of your kind. the least you can do as a civilised, educated person is to be kind. please stop mocking and praising your own establishment. let customers be the critics which is the only way you know how well your "first of a kind" establishment is doing.

learning from customer feedbacks may not be the worst thing that happens to your...