THE SCOOP NEW EMPIRE — Restaurant in Bidhannagar

This place desperately needs major improvements. From the food to the service everything needs improvement. I ordered a non veg pizza, french fries and chicken lollipop. The pizza was okayish. It tasted like a regular home made pizza made with store bought pizza bread. Those breads get toasted crispy when you make the actual pizza. That’s how I understood. The lollipops were a greasy mess and the chicken was dry and rubbery implying that it was frozen and not fresh. The french fries were literally dripping oil. I added a photo to show how oily it was. When I shared feedback, the waiter said “it’s fried in oil, what do you expect?”. A lot of things are fried in oil. That doesn’t mean those foods have to drip oil. The behaviour of the staff was anything but friendly and courteous. From the very beginning, they were condescending. Took 45 mins to serve my order but even if I let that slide, the way they spoke with pretty much everyone was a complete let down. This was an experience I’d love to...

This place is horrible..they are full confused. 1.Food is ok but garlic bread is🤮 Service is very slow After all these they gave a bill, where they themselves not able to explain u the charges. After adding gst, they have added 32/- extra in total. That charge they themselves don't know for what they r taking. If u don't check the bill, they will add more. Previously they were added 72/- , wrote in pen.. when we told y it was written then they corrected the bill nd gave us this bill, which again was wrong. They are intensionally looting their customers by doing this cheap activity.

Very...

The ambience was great and the location is very convenient just above the parking lot in city centre 1. But the food is pathetic and very expensive. The food looks like tht they are made b4 or bought from outside and served. The biriyani was bland full of essence. The noodles were just tossed in some tomato sauce. No onion or garlic and lacked the taste of a Chinese food. I will not recommend this place to anyone. The chef needs to be changed or else this place is soon going to go out of business. There is nothing unique in the food served there and it is nothing more than a...