Lebanese Grill & Mandi Fine Dining Restaurant — Restaurant in Hyderabad

I hope this email finds you well. I am writing to bring to your attention a concerning incident that occurred yesterday at your establishment in Lebanese mandi Masab Tank.

Yesterday, my sister and I visited your restaurant and ordered the Lebanese mandi. Unfortunately, shortly after consuming it, both my sister and I began experiencing severe stomach upset. The symptoms worsened, leading to my hospitalization for treatment. Additionally, my sister also suffered from loose motions, indicating a possible case of food poisoning.

This experience has been distressing and concerning for both of us. We are deeply disappointed by the lack of food safety measures that led to such severe consequences. As loyal patrons of your restaurant, we have always appreciated the quality of your food and service. However, this incident has shaken our trust in the safety of dining at your establishment.

I kindly request that you investigate this matter thoroughly to identify any potential lapses in food handling or hygiene protocols. It is essential to take immediate corrective actions to prevent such incidents from recurring and to ensure the well-being of your customers.

Furthermore, I urge you to implement stringent food safety measures and provide comprehensive staff training to uphold the highest standards of hygiene and sanitation in your kitchen.

I trust that you will take this matter seriously and respond promptly with a plan of action to address our concerns. Additionally, please advise on any steps we should take regarding this incident.

Thank you for your attention to this matter. I look forward to your prompt response and resolution of this...

The place is in a very old building with a very old lift to take you to 4th floor. Definitely not a fine dine ambience but rather a shabby place and I was wonder how bloggers are bluffing on the ambience. They should come to Banaglore to understand what is fine dine and Multi cuisine. Well all my disappointments vanished after I tried the food. It was delicious and the Mandi Turkish chicken is the first time I ate something worth remembering A little less colour in the food might be better. You must try their fish items and other starters. We just tried two starters and the half Mandi chicken Turkish. The place is a little place where there is lot of restrictions due to burkha clad women from respected families and being a Bangalorean it is a bit awkward but tradition has to be respected . But I must say the waiters are very eager to suggest and serve and they make sure our privacy too is maintained. Parking is managed but on the road which is wide enough to accommodate bigger cars. Will try other Mandi biriyanis in other places and then...

Very Poor Hygiene – Led to Serious Food Poisoning

I visited this place on 8th June with a friend and ordered wraps. Unfortunately, shortly after eating, both of us experienced severe food poisoning. Our condition worsened later that night, with stomach pain, weakness, and overall discomfort that lasted for days and required medication.

This clearly points to poor hygiene or mishandling of food. It is extremely disappointing and unsafe for any food outlet to compromise on such fundamental health and safety standards.

What’s even more concerning is that we are not the only ones who suffered. I noticed several others have left similar reviews around the same date, describing almost the exact same symptoms. That clearly shows this wasn’t an isolated case, and the restaurant cannot deny responsibility.

I strongly urge the management to take this seriously, investigate the cause, and implement proper food safety measures immediately. Until then, I would strongly advise others to avoid eating here for their own...