Chai Break - Ballygunge — Restaurant in Kolkata

I recently visited Ballygunge Chai Break, and I was very disappointed with the management. From the moment I arrived, there was complete disorganization. Despite having several tables available, it took a long time for anyone to seat us, and once we were seated, we waited over 20 minutes for someone to take our order. It felt like the staff was either overwhelmed or poorly coordinated, with servers constantly running around but no clear direction.

The manager seemed completely absent, both physically and in terms of oversight. When we finally got our food, some items were missing, and when we tried to flag down someone to help, it was nearly impossible. Eventually, I asked to speak to the manager to address the delays, and even then, I felt like they were not interested in hearing any feedback or taking accountability.

Overall, I was left feeling like customer service is not a priority here, and it reflects badly on the whole experience. I hope they can improve their management practices because, as it stands, I don’t see myself returning anytime soon. There are plenty of other spots in the area where service is...

Heard a lot about this place and finally made out some time to visit this with my friends.

The location can be easily accesible. It is located just opposite to Ice Skating Rink,Ballygunge.

The interior is sober.According to me, it's a nice place for watching cricket or football matches with friends.There are good arrangements for big groups of 6-8people.

There were a number of dishes in the menu.But, I found the pasta section a bit over-priced. So, we ordered the following:-

1.Dirty Fries Manchurian: To be honest,it tasted very dull.There was nothing like Manchurian or something.The taste can be improved .

2.Hot Chocolate: This was also not upto the mark. It tasted like the milk simply stirred with either bournvita or cocoa powder.

3.Monte Carlo: This was something I would like to have again and again. It consisted Oreo chunks, Kitkat decorated over the layers of cream, chocolate ice-cream and choco brownie. It tasted heavenly. :P

The service is a bit...

Chai Break is a small, family-owned restaurant that serves up some of the best food in town. The menu is extensive, with something for everyone to enjoy. But if you're looking for something truly special, I recommend the agilo olio or the khao suey.

The service at Chai Break is friendly and attentive. The staff is always happy to make recommendations and answer any questions you may have. And the atmosphere is warm and inviting. It's the perfect place to enjoy a delicious meal with friends and family.

If you're looking for a great place to eat in town, I highly recommend Chai Break. The food is delicious, the service is excellent, and the atmosphere is inviting. You won't be...