Regal — Restaurant in Meghalaya

Have been visiting regal since I was a child and today I visited again with my mother we ordered masala dosa, once chicken fried rice and drums of heaven however today there were less people so the staff were little attendant but other days even if we call them they don't seem to bother and just look around for other staffs and my main concern is that i am very disappointed by today's food that was served firstly the fried rice was smelling and stale and it did not taste fresh and was just half warm

and the most disgusting part was the drumstick which is drums of heaven it was overly coated with all the batter and i found the skin and the *furs of chicken on it 🤮 i highly don't recommend to eat this and even the dosa didn't tasted good today it was tasting sour and the masala was so blunt felt like we were eating dosa with just boiled potato without salt and any flavour.. I paid the full bill despite my concern I didn't want other people eating to loose their appetite I feel like they are not serving fresh food and also if they are maintaining hygiene why did i found all fur in the chicken 🤢 next time I will hardly recommend anyone to visit there again.. please look into your hygiene and freshness of food i could have raised concern on the moment itself but I didn't want to do this in front of the customers..take my words I didn't even felt like clicking the picture of that furs i lost the appetite the moment I saw that didn't...

I visited this place after a long time, and I used to absolutely love the dosas.However, things have changed.

I tried the Cheese Masala Dosa and the Butter Masala Dosa. The dosa itself was crispy yet soft, which I enjoyed, but the filling was a letdown. It was surprisingly bland, and I had expected a bit of spice, not just raw green chilies. That was a bit disappointing. The sambhar was good but the chutney was so bad, they served peanut chutney instead of the coconut chutney which was really disappointing. The tomato chutney was also missing.

I also tried the Paneer Kulcha with Chole, which looked appealing but didn't quite deliver on taste. The kulcha was decent, but the chole lacked flavour.

On a positive note, the special tea was good, although a bit too sweet. I suggest offering it without sugar and providing sugar packets instead.

The atmosphere was good, and the service...

Personally offended by how the service boy is, extremely rude, behaviour is bad, doesn’t seem like he wants to work, the way he put the food on the table is mannerless behaviour. Service boy doesn’t even deserve a star of how rudely he is showing us his attitude! The way he gave us food might as well throw the food rather than giving an attitude. We’re always kind to people but this behaviour is uncalled for!!!! Food was always good, I’ve been a loyal customer of Regal but this was the first time getting such a treatment and I didn’t like it at all. Extremely bad service, wish i knew the Name of the person who served us but there...