This one claims to be one of the oldest South Indian restaurant and so does its rival Cafe Madras which is exactly opposite to it. In the South Indian heartland of Mumbai (Matunga), both these outlets enjoy loyal fan-following. As against its rival which has upgraded with times, Cafe Mysore will take you to a bygone era not for its ambience but for the culture it has maintained over the years. So you have to wait in a line to get inside the restaurant (there is usually a wait on holidays) and there's no manager to note your name or give you an estimate wait time. Tables have to be shared in rush hours. The outlet clearly states it's for eating and not for meetings. They encourage you to give all order at once so that it saves time of both customer and the hotel.
Having said that, they make tall claims on their food as well and they are not wrong about it. The menu card says that the hotel owner eats the restaurant food daily (giving his personal stamp on taste and hygiene). It says their coffee is like noone else's and it does have the authentic filter coffee taste. They have a king coffee with larger portion for coffee lovers. In idlis, try their 'Khotto' - fat idli steamed in jackfruit leaves. The Dilkhush Dosa is their version of Mysore Masala. Vada Sambar is better than Rasam Vada. They have other Udipi regulars like Pineapple Seera, (chana) Poha, (chana) upma and coconut sevai. The sambar taste pales in comparison to regular Udipis. Also the sambar portion is small but thankfully they do not charge for extra sambar.
A proper breakfast for four will at best cost you Rs 600. The service is prompt but the waiters are perpetually busy. They do not keep tissue papers on tables. GST is not charged separately. Cards accepted. They have an AC section. Also there is a farsan counter from where you can buy banana chips, chakli, mulgapodi, etc. They have a separate sweet shop by the name of Nayak just next to them.
If you compare in totality, it's rival Cafe Madras scores ahead of it thanks to better taste and wider options.
RATINGS Food: 3 Service: 3 Ambience: 2 Value for money:...
Read moreCafé Mysore- Café Mysore is known as one of the oldest restaurants in Mumbai, serving south Indian delicacies. Visited the place on weekend for early morning breakfast and it was full with people from all age groups. As done in most udipi restaurants, tables are shared here, so we got place quickly. Ambiance: The café has a counter at front-side which sells different kind of south Indian style namkins and chips. The café is very clean and maintained well. It has a first floor sitting as well, along with the ground floor. Service: The service is quick and staff is helpful and knowledgeable. Orders are processed efficiently like other quick serving south Indian food joints. Food: We ordered for Mysore sada dosa, Rawa masala dosa and Ginger lemon Juice. Ginger lemon juice was chilled, served in big glass. It was awesome with great strong flavor of ginger with tanginess of lemon and sweetness of sugar. It’s a must have for all ginger flavor lovers. We had great expectations from the mysore dosa. But it soft and lacked the crispiness which generally authentic dosas have. May be, we need to tell them to make the dosas “kadak” in adavance to get the correct crisp. Taste wise the mysore dosa chutney, which was spread on dosa was alright but it could have been more flavorful. Rawa dosa was fairly good in taste. The masala served along was warm and had lots of onions. Nothing much different here. The sambar and chutney were good in taste. Sambar was served hot and tasted well with good balance of spices which we liked. We had bought potato wafers from here last time when we were passing by. N they were good in taste and nicely spiced. Considering there are many other good options available in the matunga area for great south Indian food, there is a lot of competition for good variety. Honest Report Card: Food: 3.5/5 Ambiance: 3.5/5 Service: 4/5 Overall: 3.5/5
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Read moreI recently had a deeply unsatisfactory dining experience at Cafe Madrass that I believe warrants immediate attention. My disappointment with this establishment stems not only from the inferior customer service and low-quality food but also from their highly questionable policies.
Upon entering after 20 miniates of wait, I was informed of their sharing table policy. While I am more than willing to share a table with other families, I was taken aback when I was coerced into sharing a table with strangers despite empty tables meant for 4 people. My attempts to express my discomfort with this arrangement were met with indifference from the staff, who insisted on enforcing their policy without consideration for our preferences and comfort.
This lack of flexibility in implementing their own policy highlighted the insensitivity and rigidity of the management. The sharing table experience became even more unpleasant when coupled with the disrespectful attitude of the waiters. Their arrogance and apathy towards customers were evident and deeply off-putting.
To further compound my disappointment, the special Tuppa masala Dosa, which I had eagerly anticipated, The dosa was not only burnt, but it was also bitter in taste. It was virtually inedible, leaving me questioning the competence of the kitchen staff.
In light of my experience, I implore the management of Cafe Madrass to reevaluate their policies, particularly their sharing table policy, and implement it with more consideration for their customers' comfort. Additionally, urgent attention must be given to improving the overall customer service and food quality. As it stands, I cannot, in good conscience, recommend Cafe Madrass to anyone seeking a pleasant dining experience. There are numerous other restaurants in the area that prioritize customer satisfaction and provide a much more enjoyable...
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