Domino's Pizza | Lower Parel, Mumbai — Restaurant in Mumbai

Having the worst experience lately with dominos. My last 5-6 orders were delivered very late. But if I tried to raise a concern online, they fraudulently input the wrong delivery time. And neither the store nor the delivery executive is ever reachable. If by some miracle you reach a customer representative, they lie to you and say they are sorry and will provide a refund. But no refund is ever received. The food quality has deteriorated very much. The food delivered is cold due to late delivery. There is no cheese is cheese burst pizzas. I have been such a regular customer of dominos since so many years, but I have never been so disappointed with the service, product quality and overall experience. One of the worst ever food experiences ever. Have tried every other way to raise my concerns, but they are least bothered. Think they don’t value there customers anymore. Maybe this will have some...

Since 2 days I'm trying to order from domino's... but the store is kept on offline services Im expecting mom and its very hard to stop those pregnancy cravings. Instead of sending apologise you should instead arrange the delivery if we are so valued customers. The deliveries are available only after 9pm to 12am... Are you guys sleeping in the morning slots that you cannot deliver the orders keep your guarantee delivery tagline aside but atleast start taking up orders who wish to eat are unable to due to some technical glitch with the lower parel phenonix store... very disappointing service.

Suggestion: if you guys don't have delivery person atleast allow zomato or swiggy to deliver the item... people who cannot drop by for dining or takeaways won't be allowed to enjoy their favorite meals. How...

Domino in India not much to expect , but since the outlet is in high end location I expected a decent experience but unfortunately it was bad can't blame the staff but the management. When we talk about an international brand expectations are high because the bill is high but majority domino or in that sense even pizza hut we feel any one can enter kitchen and make pizza there no big deal, shame fully it's not different from any other road side pizza stall. Very bad , unorganized, short staff,unclean cooking area. Highly not recommended only if you want to waste money and mood kindly visit. It's time international food brands stops fooling customers and we customers too should stop letting them take us and our hard earned money for granted. Definetly not...