McDonald's — Restaurant in Mumbai

I was served stale Veg American cheese burgers twice where the bread was hard as rock and the patty was chewy tasted weird. Earlier also I have had the same experience. They do replace the order everytime you complaint, still disappointed with the experience at this McDonald's outlet. Because serving such kind of quality shouldn't be an option. I hope they serve fresh food always. Also their shakes have loads of ice and less of the actual ingredients. This outlet is so convenient for me but unfortunately whenever I visit it's always the same bad experience. Hill road outlet of Mc Donalds is extremely good. I wouldn't recommend this outlet mostly for kids do check your burgers if you visit this place after 10:30 pm. Ambiance is good and it is spacious too.

My Experience

Taste: My bad mostly Stale food, replaced fresh one's are good in taste Parking : not available, main linking road area Self service Seating : Table seating Restroom: Available Staff: decent Quality: bad Quantity: good Price: Inexpensive to moderate Overall value for money...

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My recent experience at McDonald's was quite disappointing. When I entered the restaurant, I asked for two meals. However, the cashier only made one meal bill, which caused a little bit of confusion. Secondly, when we asked for cold drink choices, they only had one cold drink which was Coca-Cola and it was too hot like some hot beverages. When we asked the staff about this issue, they said that there was some problem, and they couldn't serve us a cold drink.

Lastly, the burger bun was like it had been sitting around for two to three days. It was not fresh at all, and made our experience even worse.

I used to visit this place before 2-3 years, and it was one of the best fast-food places around. However, as of my current experience, it is highly not recommended. The staff seemed disorganized and the quality of the food was subpar. Hopefully, McDonald's will address these issues because it would be a shame to see this once-great franchise...