Poetry by Love and Cheesecake, Bandra W — Restaurant in Mumbai

Looks can be deceptive! But in this case, words can be too... Having had a lovely experience with Poetry... at Fort area, I coaxed my friend for a coffee here this evening only to return with much dismay and disdain vowing never to return to this outlet!

The two stars are purely for the excellent salted caramel cheesecake, that lived up to its repute in taste, texture and presentation. However, cappuccino and the espresso served to us were cold and barely palatable, with the cappuccino being far too milky as well. My friend while ordering the cappuccino reiterated to the waiter that he ensure it was strong. He agreed and nodded though he seemed distracted and even disinterested. Promptly serving us both, cold! The coffees I mean! :(

Throughout our time there at the cafe, the waiter's callous attitude and condescending demeanour completely put us off. The pastry was served to us with ONE wooden spoon when he obviously saw that both of us were at the table and we specifically stated that we would be sharing the cheesecake. In fact, after perusing the menu, we found that the pastries were not listed and asked the waiter if he could fetch us the list. Guess what he did! He asked us to go down look up the counter and come back to order it! When my friend objected to it, he shrugged his shoulders and said there is no list but he could tell us what the popular ones were....

Are you wondering why we lost our appetite over this? Here comes the interesting part of our deplorable experience. Since the tables downstairs were all taken, we were directed to go up to the first floor and we had to walk up a very tricky, winding and extremely narrow staircase. Obviously, as customers, we have no say in this matter but to take up tables wherever it is available and as directed by the staff. But, the ambience is dull and barring two interesting wall murals, none of the appeal that marked every nook and cranny of the Fort establishment is seen here. Instead, the table was sat at was a tad dirty, sticky eith left over food and when we pointed this out to the waiter, he insisted that was the colour of the table! Returning to the order of the cheesecake, the waiter asked us to go down and hike up back again to place the order! Seriously? Is he testing our fitness? Shockingly he was completely unapologetic even when we pointed out how ridiculous this was.

The parting shot is the best now. After all of this, we left a barely tasted cappuccino but lapped up our yummy pastry, asked for the cheque that was brought to us in a lovely compilation of Ruskin Bond's verses. I perused it and promptly placed the exact amount specified in the bill right inside the cover page and we got up to trek down. We walked down, followed by the same waiter. We tarried and spent a few minutes at the counter examining the tantalising patries and despite the tantalising patries, swore we would never return to this establishment and headed towards the door. The waiter, standing beside the cashier's desk, loudly called out to us and said, "Hey pay your bill!" In the presence of all the staff and the customers seated downstairs! This is when my friend completely lost her cool and walked up to the waiter and asked him to examine his attitude and learn to look at the book more carefully. I also pointed out that the amount was placed right inside the very first page of the book! Our 'friendly ' waiter mumbled a nonchalant sorry and said he did not look with neither any remorse nor embarrassment! Need I still say why I will never recommend this...

Poetry by Love and Cheesecake is a scrumptious compilation of best of the best dishes located at Bandra West Mumbai, this place has the most impressive menu and it is a great option for morning, all day, A La Carte, Vegetarian, Continental, All English and American breakfast, serves a whole variety of amazing desserts, beverages, savoury and freshly baked items, salads, smoothie bowls, juices, pasta, sandwiches, coffee and soothing Gourmet tea's, it also has healthy vegan and gluten free options. The ambiance of this place is beautiful , i loved the way poetry is written on the wall with beautiful love frame. It has a very inviting and relaxing atmosphere, interiors are also done well, there is a very narrow stairs which leads to a floor upstairs, honestly the stairs did scare me a bit but when i reached the floor i had a smile on my face. Poetry attracts a trendy mixed crowd because there is #love and cheesecake for all. The Service is really good with attentive friendly staff and quick service. We took a spot right next to the kitchen and OMG trust me it was a treat to watch each dish come out of that kitchen. First time i was actually looking at what the waiters were serving other's, it was like watching a #MasterChef Episode where every dish looked like a picture perfect presentation and the aroma was so good and mouth watering. This is one place i would definitely like to regularly visit. Now coming to the food this is what i tried:

Wild Mushroom #Crepe Rs 320 5*/5 If you love Mushrooms you must definitely try this delicious crepe. What a beautiful presentation Sauteed Mushrooms, Spinach, Garlic Truffle Aioli, Arugula Salad garnished with edible flowers.

Belgian Chocolate #Waffle Rs 310 5*/5 Chocolate truffle, French Rocks, Marshmellows, Served with vanilla ice cream and Maple syrup. Fresh and hot.

Charcoal #Pancake Rs 300 5*/5 Classic pancakes with a dark twist, Seasonal Fruits, Whipped Cream , Maple Syrup

Hot Chocolate in Soy Milk Rs 200 5*/5

Essentially Red Rs 210 5*/5 Apple, Beetroot, Carrot and Watermelon

Peanut Butter Split Smoothie Rs 250 5*/5 Banana, Soy milk, Peanut Butter, Cacao

My Experience:

Taste: Awesome Presentation: Awesome Ambiance: Good Quality: Awesome Quantity: Awesome Parking: Not Available Vegan and Gluten Free: Available Wheelchair Entrance: Not Available Highlight: Amazing for Breakfast & Desserts Price: Moderate to Expensive (the bill arrived in a book which was interesting thought again) Service: Good Staff: Friendly Visit Type: Casual Corporate Meeting Overall Value for Money 5*/5 For more reviews Follow Foodhist Journey - Blogger, Instagram,...

Poetry by Love & Cheesecake is one of the top rated cafes in Bandra. The ambience of this cafe is characterized by a fine decor and an exquisite dessert bar. It's a perfect place for dates and rendezvous.

Starting off with desserts, 'Poetry by Love & cheesecake' has some of the prettiest pastries to offer. They have one of most elegant looking dessert bars in the neighborhood. "Chocolate Seven Deck Cake": Made from the lesser known 'Madagascar Chocolate', it has 7 alternating layers of chocolate cake and smooth custardy chocolate filling. The cake is moist and it has the perfect crumb. It is topped with a layer of French ganache which totally seals the deal. It is ferociously delicious. One of the essential things to do over here is try their cheesecake, the dessert bar is loaded with variants of regular baked cheesecake which is a delight to watch. The "Brownie Baked Cheesecake" is one of the best things I've come across. It's a combination of chocolate brownie and baked cheesecake. It is absolutely delicious, the flavour of chocolate brownie combined with the characteristic flavour of cheesecake makes it one of the finest pastries over here.

The menu is pretty elaborate, it features dishes from the Mediterranean cuisine along with some of the best dishes from the continental and other cuisines. We ordered "Warm grilled chicken salad" and "Spicy Santorini", two of the finest Mediterranean options in salads. The former one was a combination of veggies and grilled chicken with peanut sauce garnished with walnuts and the latter one was a combination of veggie with loads of feta cheese.

They have a few options in cold beverages. We had "Watermelon N Basil" and "Classic lemon iced tea". The latter one had an amazing taste, very refreshing. Watermelon N basil cooler tasted alright.

For main course, we ordered "Fettuccine" and "Ode to cheese burger". The burger was absolutely delectable. It had the perfect bun to patty ratio with just the right amount of sauces, veggies and pickles. Served with fries and veggies to much on. The fettuccine tasted alright, the tomato puree tasted really good though.

The customer service is absolutely flawless, our table was hosted by Mrs. Sherine and a server who did a fantastic job. The staff is very friendly and courteous.

Overall, it was a great experience! Poetry by love & cheesecake is a truly a gem. Deserves to be one of the top rated...