McRennett Cakes — Restaurant in Tamil Nadu

I recently had one of the worst experiences at McRennett Cakes. There were two staff members present, but they were both engrossed in their mobile phones instead of attending to customers. When I inquired about a product, they gave me a vague and unhelpful response.

To make matters worse, there was no one at the billing counter to process my payment. When I brought this to their attention, they responded in an unprofessional and casual manner. Additionally, my total bill was ₹130, but I was later asked to pay an extra ₹5 due to a mistake in calculating the total.

The overall behavior and customer service were highly disappointing and unprofessional. I sincerely hope the management at McRennett Cakes takes these issues seriously and works to improve the customer experience...

I had one of the worst experiences today in McRennett, Mandaveli. I bought this one piece of cake and donut for 134rs. The bill was not provided for it and the cost was high comparatively. The donut had fungi grown all over it inside and outside and the cake had a very nasty smell of oil and being spoiled. I was given the most horrible experience from there. I didn't expect this kind of food from a well known franchise. The people working there were justifying the fungi as the cream applied on the cake. I have told them to take action for at least the...

I usually visit the mcrennett at Venkata Krishna road, Mandaveli Chennai. The products are great and my kids love the shop. However they should have dedicated parking for customers as they are located right below residential building. Residents shout at customers who come to the store for parking their cars at the store. Unfortunately shopping here is not a great customer experience. Hope they can place sign...