Subway Chennai GST Chromepet — Restaurant in Tamil Nadu

Subway has always held a special place in my heart since childhood. I remember those days when I’d walk in, eyes lit up, watching my sub being made right in front of me—it was exciting and felt so personal. The smell of freshly baked bread, the crisp veggies, and the perfect balance of sauces made every bite worth it. But honestly, things have changed quite a bit now. The prices have definitely gone up, and that signature Subway "authenticity" I used to love seems to be fading at most places. It’s like they’re just rushing through the process now—no passion, just production. At this one particular outlet I visited recently, I was actually disappointed. The sauces weren’t spread evenly, some were barely even there, and overall it felt sloppy. That perfect custom-made feel was missing, which was a letdown. But on the brighter side, the customer service was surprisingly great. The staff were genuinely friendly and greeted everyone with a smile, which did help lift the experience a little. So yeah, while the food may have slipped, the human touch is still alive. I just wish they brought back that old Subway magic. It’s what made it special in the...

Worst experience I had to face. I ordered for a tandoori tikka salad and there was a North indian couple next to me. All 5 employees were from North india Or from North india and they don't understand my order. Later they took the order from the North indian couple and prepared as well. Thn i asked them, how should I place my order and they smiled. Later they took a box and showed their hands on each vegetables. The guy who took my order did not speak and just used his hands to take my order. The guy who took my order and the other guy smiled at me when I picked the sausage. This is totally unfair. #subway should respect tamil people and deploy a local guy to understand their needs. You cannot run a restaurant in Tamilnadu with North indians. Things will change. #tamilnadu #tamil #chennai...

Easily the worst Subway franchise in town.

1. Flies everywhere.
2. Non functional restroom.
3. Took 20 mins to order a simple Sub of the day.
4. Poor staff communication. Had to communicate twice atleast to ask something in English. Can Understand the efforts taken by staffs, but need more efforts in understanding local accent/dialect.
5. No parking space, had to park in middle of road(area closer to subway was filled with bikes) Parking assistance was good (that gentleman was kind and patient)
6. Billing 😑 specifically asked him to swipe card instead of tapping, still he went ahead with tapping and he giggled...