Unibic French Loaf Bakery and Cafe | Cake Shop Besant Nagar, Chennai — Restaurant in Tamil Nadu

BEWARE!! EGG CAKES TAGGED AS VEGETARIAN. Confirm before you buy!!

I'm a pure vegetarian person and I order egg less items only.

I ordered 2x Chocolate Flakes cake and 2x Blueberry Cake.

The employee at the restaurant was packing it and that is when I asked if Chocolate Flakes cake was egg less just to confirm as the tag for Chocolate Flakes cake was with the green vegetarian sign(PHOTO ATTACHED). I knew blueberry cake was egg less as I regularly buy it.

Only after I asked, the lady said IT IS AN EGG CAKE. I WAS SHOCKED. I ASKED HER TO TAKE IT OUT OF THE BOX.

I told her to remove the tag as it is extremely misleading and she denied to remove the tag saying her manager will scold her. I ended up in a fight and forced her to remove it and she still denied.

I told her this is unacceptable as many vegetarian people will believe the tag and buy without asking. To that she responded saying in a rude way I WILL LET THE CUSTOMER KNOW WHEN THEY PLACE EACH ORDER AS TO WHETHER THE ITEM IS EGG OR EGG LESS. THIS IS UTTER NONSENSE. WHEN I PLACED THE ORDER, SHE JUST WENT AHEAD AND PLACED IT IN THE CAKE BOX EVEN WITHOUT ASKING ME AND IT ME WHO HAD TO CROSS CHECK. IF I HADN'T CROSS CHECKED, ME AND MY VEGETARIAN FAMILY WOULD BE HAVING AN EGG CAKE NOW.

SUCH IRRESPONSIBLE AND LAZY EMPLOYEES AND MANGERS ARE MISLEADING CUSTOMERS AND CAUSING A REALLY BAD EXPERIENCE.

SELLING AN EGG CAKE WITH A VEGETARIAN TAG IS A REALLY BIG PROBLEM AND I'M NOT GOING TO STOP IT HERE.

I CALLED THE MANAGER COMPLAINED. AFTER WHICH HE CHANGED THE TAG AND MESSAGED ME ON WHATSAPP WITH THE PHOTO OF REPLACED TAG(SCREENSHOT ATTACHED).

I used to be a regular customer. Now I'm very...

Had ordered an eggless ferroro rochor cake 2 kg for my daughters birthday,paid 50 % three days in advance and on day of birthday went and took the cake, after cutting the cake it looked and tasted like a black forest cake who ever had also felt same,refusing to belive it was ferrroro one.

Went post birthday to the shop they said please share a photo which I did ,also they asked to pack and bring sample of the cake peice which I did the person at counter said he will check ge tried to convince me by showing another sample that's it's same as ferroro, however he said as there was a layer of white cream which was not supposed to be there and mentioned he would check and call back, it's been three days no call from them.

They made a mistake however are not ready to accept the same. The cake coated me 3500/ where as a black forest would have costed...

French Loaf Bakery and Cake Shop is an absolute gem nestled in the heart of our town.

The first thing that strikes you is the sheer variety on offer. Whether you're in the mood for a flaky croissant, a decadent cake for a special occasion, or simply craving a warm, buttery baguette, French Loaf has you covered.

During my recent visit, I had the pleasure of interacting with an employee named Reshma. Her exceptional service stood out to me—she was incredibly helpful and understanding, going above and beyond to ensure that my experience was nothing short of perfect.

Whether you're stopping by for your morning coffee and pastry fix or planning a special celebration, French Loaf Bakery and Cake Shop is the perfect...