McDonald's — Restaurant in West Bengal

My recent visit to CC2 McDonald's left me pleasantly surprised and satisfied with the overall experience. As a regular patron of McDonald's, I had high expectations, and I'm glad to say that most of them were met.

First and foremost, the staff at CC2 McDonald's were friendly and efficient. From the moment I entered the restaurant, I was greeted with warm smiles and prompt service. The team members were attentive, taking my order accurately and ensuring that I had everything I needed throughout my visit. Their positive attitude contributed to the overall enjoyable atmosphere.

The restaurant itself was clean and well-maintained. The seating area was tidy, and the tables were promptly cleared after each use. I appreciate the efforts made by the staff to ensure a comfortable and hygienic environment for diners. It was a pleasure to sit back and relax while enjoying my meal.

In terms of food quality, CC2 McDonald's delivered as expected. The menu had a wide variety of options, catering to different preferences and dietary needs. The classic favorites such as Big Mac and Chicken McNuggets were just as delicious as I remembered. The ingredients were fresh, and the food was served hot and promptly. However, I did notice a slight inconsistency in the portion sizes, as some items seemed smaller than usual. Nonetheless, the taste and flavor were not compromised.

The restaurant's speed of service was impressive. Despite the lunchtime rush, my order was prepared swiftly and accurately. The efficiency in handling the crowd was commendable, ensuring that customers didn't have to wait too long to receive their meals.

While the majority of my visit to CC2 McDonald's was positive, there is one aspect that could be improved—the seating capacity. During peak hours, it can be challenging to find an available seat, leading to some customers having to wait or choose takeaway options. Increasing the seating capacity or optimizing the layout could help alleviate this issue and provide a more comfortable dining experience for everyone.

Overall, CC2 McDonald's delivered an enjoyable dining experience. The friendly staff, clean environment, and delicious food made my visit memorable. With a few improvements, such as addressing portion consistency and optimizing seating capacity, this McDonald's branch has the potential to be even better. I would definitely recommend CC2 McDonald's to anyone looking for a quick and satisfying meal.

Note: Please note that this review is based on my personal experience, and individual...

Absolutely horrible experience. I wish there was an option for rating 0 stars. I had ordered 3 chicken burgers, 1 veg burger and some fries from Zomato and I have received everything except the veg burger. I called the restaurant addressing the issue and they told me that they will give me the missing burger if I place an order again. I asked them the process and they told me to place the order and they will bill it as free. I said I wanted my missing veg burger but they said they will give me my missing burger plus another free veg burger. So I placed a cash on delivery order from Swiggy and I thought I will be receiving 2 burgers for free because the lady didn't mention anything about paying extra. When the delivery arrived the guy asked for the payment and I was surprised because I thought I didn't have to pay. I paid him. When I checked the receipt i saw that they had made a bill for 1 veg burger but gave me 2 burgers. Which means I technically ordered 2 veg burgers and paid for them both(no free burger as the lady mentioned). McDonald's answer me why did this happen? I just wanted 1 veg burger. I even said to the lady I just want 1 burger. I called back on the number a thousand times and they never picked up. Terrible management. Oh, and I had ordered extra cheese in one of my chicken burgers and, they never put cheese in it so my money was wasted. Very bad service. Horrible. I am utterly disappointed and I am never ordering from this...

The customer service, the food quality all have gone down quite a bit. I don't know whether this is the CoViD effect or not,.may be their Chief Chef is not present, but the quality has fallen drastically. I have ordered the Maharaja Mac Chicken Burger... There was no onion, no tomato, even no lettuce in the burger... The patty was burnt and had a smoky smell and taste to it, which is pretty unlikely in a burger. It basically kills the taste. I personally complained in their counter about it as well. The bun was okayish, but the amount of cheese and mayo they used to offer in Maharaj Mac Burgers were much higher than they did now. I want to give 1 star, but the Macflurry saved their day as it was awesome. It is the only good thing I have had. It was wonderfully crunchy with a great chocolatey taste. But strangely half of the Macflurry cup was empty beforehand, and we found it half full when we opened the cup. These things are really not expected from a reputed brand like McDonald's. I personally will not recommend anyone to visit their store right now. It's better if you order Macflurry from home and order burgers from any other place as there are a lot of reputed good quality options available right now in the market... And with this increasing competition from the likes of Burger King and KFC, McDonald's should up their quality to be relevant...