I visited the T. Nagar branch of Mathsya today with a friend, and it turned out to be an embarrassing and unpleasant experience. We had booked through Zomato by paying a ₹50 cover charge, expecting a smooth dining experience. However, only upon reaching the restaurant did they inform us that the offer was valid only for buffet customers. Nowhere was this clearly mentioned during booking. We just wanted to try a soup and a few starters, not the buffet.
The food itself was a huge letdown. The soup was just about decent, but the starters were an absolute disaster. We ordered Mushroom Manchurian and Golden Fried Baby Corn, and honestly, they were among the worst I’ve ever had — dripping with oil, poorly made, and completely lacking in taste.
To make things worse, when the bill arrived, they initially refused to adjust the ₹50 cover charge, forcing us to argue with the manager before they finally deducted it. This whole situation was unnecessary and left us extremely disappointed.
Overall, this branch of Mathsya was a total letdown — bad food, poor communication, and unprofessional handling of customers. Definitely would not recommend this place to family or friends, and I will never return here again.
Reply to your Response dated 23/09/2025
Okay, I’ll deal with Zomato directly regarding the offer. But what about the food? That was entirely your responsibility, and it was honestly a huge disappointment. The starters we ordered were dripping in oil, poorly prepared, and completely lacking in taste. It wasn’t worth the money at all. The communication issue aside, the food experience itself was extremely unsatisfactory and left us very...
Read moreOn 08.07.2025 we booked Buffet Lunch for 10 persons and had lunch. But service was very poor. All most all the chef n Dish were very small quantity especially Paneer Parota only 4 to 5 pieces, Rice only 5 Ladel, Appalam container was empty, after approached they filled some vathal, where as they served Appalam in the Normal Table Service Lunch. We were waiting for Appalam nearly 5 minutes with plates. It was looked like beggers. We had chilled Soup. No dedication in your service. We paid so much amount and had Inferior food. I was an Assistant Manager in Central Government Canteen for 30 years. We catered nearly 1200 employees, that too 24 hours service. I know the difficulty to run Hotels and Canteens.
More over a Dinning Hall Supervisor shouted with your menial staff for collecting money from me. He didn't wait for my Bank transaction to settle my bill amount. All the Consumers were looking after me, it's painful to me. Earlier occasions I had very respectful treatment in your Mathsaya, based on that we came to your hotel for Lunch. But it was bitter experience. Kindly advise your staff to treat the customers...
Read moreBeen coming here several times. Lunch buffet was always delicious. This time tried their dinner buffet for my bday. Starters- A fruit squash, veg manchow soup, Corn fries, samosas, Gobi fried and kabab, along with nice sweet chutney and mint chutney. Main course - A humble noodles with veg sauce, Good North Indian spread, pasta. Live chat counter a very good podi dosa. The South Indian fare was disappointing 😕, only very basic, south veges dish was missing. It's a South Indian based restaurant, so it's spread should have been better. Dessert Hot carrot halwa, ladoo, cakes and icecream. Quite a decent fare, food taste was very satisfying and spice was mild. But funny thing this review section shows about Mathsya Hotel but not it's restaurant? Tried the breakfast buffet too on a Saturday. But dissatisfied. Idly, vada, Pongal, kichadi, poori, sagu, corn sandwich eatable. Spaghetti was too "El dante". Rajasthani Chilla, was very thick. It would have been nice to have hot Jalebi and kesari for breakfast, but had sweet potato payasam( which was good) and some dry brownie and...
Read more