Kangen Cafe - BCS — Restaurant in Batam City

HORRIBLE!!!!!!!! 😡😡🤢🤢😵‍💫🤮🤮 Before my family even ordered, the menu was so smelly and oily. When we called the waitress, they barely acknowledged us. They’d look at us then continue talking among themselves for a while before slowly walking over. All three of the waitresses were busy talking to two male customers the whole time, neglecting the others. We ordered two drinks and four dishes. Only one drink and one bowl came at a reasonable time. The rest took forever and they had forgotten about the other drink. When we asked to cancel the rest and just bill for what was served, she immediately went to serve us another two bowls. The gado gado took 40 mins to arrive and the tofu in it was sour… not to mention it caused me to have a stomach ache after. Do yourself a favour and DO NOT...

0 star is suitable for this cafe. ordered a few dishes and drinks. was informed that some drinks we wanted wasn’t available, so we picked another drink, the drink we wanted came and was not the exact drink we want due to unavailability of product, we even ask what was the drink and the waiter did not know what was that. only wanted ONE extra piece of ayam bakar kicap because we were disappointed with the size of the chicken and they gave us the full meal, after clarifying, they said its only available in meal. overall very bad service, tried to call the waiter and waitress but got ignored a couple times. it’s very pricey for these kind of disappointing dish and bad service! not worth...

Horrible horrible horrible. There are plenty of other places to dine at in the mall. Firstly they take forever to attend to you despite it not being busy. The food takes more than 40 minutes to arrive. They mess up your orders with wrong items. Forget items from your order. And after checking with them several times, from them saying it's being prepared, the watermelon juice suddenly becomes out of stock. A whole hour later. This was a small order, by the way. When you do get to eat the food, the standards are below mediocre. I ordered the ayam bakar and was served overcooked rice and chicken that undercooked on the inside. Really dine at your own risk. Such a...