Malaya Cafe — Restaurant in Batam City

Worst food we had yesterday here. Ordered nasi goreng petai,hot lemon tea,nasi lemak,ayam telur asin.Few moments later the staff came and said nasi goreng petai is sold out.Then we ask him to bring nasi lemak instead of nasi goreng petai.The staff said ok and gone.Again he came and said hot lemon tea is also sold out.Then we ask him to bring normal lemon water.He is gone and came again and ask what type of lemon water.We said hot lemon water.He again gone.After 20 minutes of wait they serve the food.We are disappointed while seeing the banana leaf they placed food is not washed properly and there are dust particles and the satay is too dry and hard to chew.Ayam telur asin is not cooked well and tastes bad.We are paying money for food and they are serving like this😡. We are very disappointed and we know there is no use of complaining or shouting.We were very hungry and tired so we had no other option we had the food without satisfaction.The only worth among the ordered is the lemon water.All others are worst.I won't recommend anyone to go these places to loss your money and health.

Please provide better food and make sure the food served in a clean leaf or plate or glass...If any food sold out please make sure to customer it's sold out. Nothing more to...

At all costs, Avoid and Blacklist this Company. In Summary, While having dessert, there was an ‘extra topping’ of a 2.5 by 2.5 by 2cm Sharp and Thick plastic piece (yellow colour) that was hidden in the chendol durian dessert. My elderly mother choked on it and thankfully god bless her that she was able to forcefully cough it out of her mouth instead of being choked there or even worse, swallow it down! To begin with, food alr sucks. None of the dishes were nice, not hot, too sweet and when this episode happened, no one came to help, no one showed concern, we asked for the in charge, everyone just stared and acted blur(8-10 staffs). Sharp object can scratch, cut the throat, esophagus and the stomach, it can also become stuck and lead to a puncture in the digestive tract. When it happens a surgery will be needed to remove it as bleeding and infection will take place. Instead of taking accountability, addressing the issue, all the staff just act blur and kept quiet no one take responsibility at all. There was a table of patron Indian mother and daughter told us to file complaint to the owner. In the first place, even Google can’t produce the owner’s name at all....

Terrible experience. The overall service time was more than 50 minutes, and the staff was extremely slow and disorganized—we ordered two of the same dish, yet they were served more than 20 minutes apart. The staff struggled to understand us and lacked basic common sense. For example, they served our food without any cutlery. When we asked, they gave us only one fork on the tray, and we had to request again for the rest. The food was disappointing, especially the Soto Ayam and Bakso, which tasted bad. On top of that, the restaurant was unbearably hot, with either no fans running or only operating at low speed. Definitely not...